ICT Support Administration Officer

4 weeks ago


Hawthorn, Australia Scope Full time

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About your role: 12 month fixed term opportunity to join the team as a ICT Support Administration Officer. Through providing high quality customer service and administrative support, you will facilitate the delivery of efficient, quality services to Scope offices. This role is responsible for managing the purchasing of ICT goods and administrating telecommunication services including mobile, iPad, and data services. This role suits someone driven that wants to learn and develop their skills in the IT space. Your key focus: Co-ordinate in the purchase of approved computer hardware, software, iPads, mobiles and data services, ensuring the purchasing procedure is adhered. Co-ordinate dispatching, replacement and repairs of all Scope mobile phones in a timely manner Maintain our audit register for all hardware purchased Work closely with Telecommunication partners to ensure that Scope has fully functioning and working mobile solution. Provide administrative services to support a large, mobile workforce based across geographically dispersed locations. Handle all enquires related to mobiles, iPad and any other technology introduced by Scope. What we look for: Strong ability to build and maintain working relationships within the ICT team, Executive, Senior management and key stakeholders Great customer service skills Demonstrated knowledge of mobile phone configuration Understanding of purchasing principles An Australian drivers license (probationary licenses accepted) and 4 days attendance in Hawthorn office location is required for this position. We are committed to filling this role quickly, so while applications for this role will close on Monday 21st October 2024 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out  apply now .

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