Customer Service Officer

1 month ago

Narellan, Australia GFG Alliance Full time

About the role

ARC (The Australian Reinforcing Company), is currently seeking a Customer Service Officer to join our tight-knit team at the Narellan branch where you will be working closely with sales and operations to deliver an outstanding customer experience.
 

This position would be a suitable opportunity for someone looking to build on their existing customer and sales experience.

The hours for this role be Monday to Friday from 8:00 am - 4:00 pm.

Your responsibilities:
 

  • Providing outstanding customer service over the phone, email and at the front counter
  • Trouble shooting customer sales queries and answering any questions
  • Upselling and providing quotes to customers
  • Sales data entry, general invoicing, administration and purchasing

We are looking for someone who is customer service focused, has a high attention to detail and thrives working in a fast-paced environment.

You will also have:
 

  • Experience in a similar customer service role
  • The ability to build relationships with a diverse range of clients
  • Excellent verbal and written communication skills
  • A can-do attitude and a strong desire to learn and develop your skillset
  • Team player and can multi-task well

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.
 

  • Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
  • Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
  • Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
  • Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.
  • Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Us

The Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.
 

ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why Work Here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
 

  • Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
     
  • Work well - live better:We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
     
  • Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

Agencies should note that unsolicited resumes will not be accepted to this position, and GFG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved processes.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

  • Customer Service Officer

    1 month ago

    Narellan, Australia Support Services - InfraBuild Full time

    **About the role**: **ARC (The Australian Reinforcing Company)**, is currently seeking a Customer Service Officer to join our tight-knit team at the **Narellan **branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their...

  • Customer Service Officer Role

    4 days ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the PositionOur company, ARC (The Australian Reinforcing Company), is seeking a Customer Service Officer to join our team at the Narellan branch. The successful candidate will work closely with sales and operations to deliver an outstanding customer experience.This position would be suitable for someone looking to build on their existing customer and...

  • Customer Service Liaison

    2 weeks ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the RoleWe are seeking a Customer Service Officer to join our team at the Narellan branch.This role would be suitable for someone looking to build on their existing customer and sales experience, working closely with sales and operations to deliver an outstanding customer experience.Key ResponsibilitiesProviding exceptional customer service over the...

  • Customer Service Representative

    4 weeks ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the RoleAt GFG Alliance, we are seeking a highly skilled Customer Service Officer to join our team at the Narellan branch. As a key member of our sales and operations team, you will be responsible for delivering an exceptional customer experience, working closely with our sales team to meet customer needs and exceed expectations.This is an excellent...

  • Customer Service Representative

    7 days ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About ARC, a leading supplier of steel reinforcing, we are seeking an experienced Customer Service Officer to join our team at the Narellan branch.This role is ideal for individuals looking to build on their existing customer and sales experience in a fast-paced environment.You will be working closely with sales and operations to deliver exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the RoleAt GFG Alliance, we are seeking a highly skilled Customer Service Officer to join our team at the Narellan branch. As a key member of our sales and operations team, you will be responsible for delivering an exceptional customer experience, working closely with our sales team to meet customer needs and exceed expectations.This is an excellent...

  • Customer Service Liaison

    3 weeks ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the RoleWe are seeking a Customer Service Officer to join our team at Narellan branch, working closely with sales and operations to deliver an outstanding customer experience.This position is suitable for someone looking to build on their existing customer and sales experience.Key Responsibilities:Deliver exceptional customer service over the phone,...

  • Customer Service and Sales Representative

    6 days ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About the RoleWe are seeking a highly motivated Customer Service Officer to join our team at ARC's Narellan branch. As a key member of our sales and operations team, you will be responsible for delivering exceptional customer experiences over the phone, email, and in-person.ResponsibilitiesProvide outstanding customer service and support to...

  • Customer Service and Sales Representative

    2 weeks ago

    Narellan, New South Wales, Australia GFG Alliance Full time

    About ARC (The Australian Reinforcing Company)We are seeking a Customer Service Officer to join our team at the Narellan branch, where you will work closely with sales and operations to deliver an outstanding customer experience.This role is suitable for someone looking to build on their existing customer and sales experience.The hours for this position are...

  • Sales and Customer Service Manager

    2 months ago

    Narellan, Australia Anytime Fitness - Club Roles Full time

    **Competitive Incentives | Free Gym Membership | Career Progression Opportunities** - At Anytime Fitness, we’re passionate about developing talent and offering our team members a pathway for growth. Enjoy competitive salary packages, robust commission bonuses, and free gym membership. This is a unique opportunity to enhance your skills while working your...

  • Customer Service Representative

    1 month ago

    Narellan, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Campbelltown Location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    5 months ago

    Narellan, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Narellan Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We...

  • Fitness Sales and Customer Service Director

    1 week ago

    Narellan, New South Wales, Australia Anytime Fitness - Club Roles Full time

    At Anytime Fitness, we're passionate about developing talent and offering our team members a pathway for growth. Enjoy competitive salary packages, robust commission bonuses, and free gym membership.About the RoleAs a Sales and Customer Service Manager at Anytime Fitness, you'll play a vital role in driving membership growth and ensuring an exceptional...

  • Customer Service Representative

    4 weeks ago

    Narellan, New South Wales, Australia Telstra Full time

    At Telstra, we're looking for a talented Customer Service Representative to join our team in-store. As a Retail Sales Consultant, you'll be passionate about delivering exceptional customer experiences and empowering customers to transform their telecommunications experience.Key Responsibilities:Provide outstanding customer service and support to customers...

  • Sales and Customer Service Manager

    2 months ago

    Narellan, Australia Anytime Fitness - Club Roles Full time

    Competitive Incentives | Free Gym Membership | Career Progression Opportunities At Anytime Fitness, we’re passionate about developing talent and offering our team members a pathway for growth. Enjoy competitive salary packages, robust commission bonuses, and free gym membership. This is a unique opportunity to enhance your skills while working your way up...

  • Customer Service Ambassador

    5 days ago

    Narellan, New South Wales, Australia Telstra Full time

    Unlock Your Career PotentialSell your passion and expertise for outstanding customer service as a Retail Sales Consultant with Telstra.Telstra is seeking a part-time Retail Consultant to join the team in our Narellan store, providing exceptional customer experiences that drive sales growth and exceed targets. As a tech-curious problem solver, you'll be...

  • Customer Service Representative

    3 days ago

    Narellan, New South Wales, Australia Grill'd Full time

    About Grill'dGrill'd is a leader in the quick-service casual dining industry, offering a unique experience that combines great food with excellent customer service.Role OverviewWe are seeking a Customer Service Representative to join our team at Grill'd Narellan. As a key member of our front-of-house team, you will be responsible for providing an exceptional...

  • Customer Service Representative

    5 months ago

    Narellan, Australia Nepean Building and Infrastructure Full time

    **About Us** NEPEAN Building & Infrastructure (a division of NEPEAN) represents iconic brands - Galintel®, Weldlok® and Galserv® which services industries across Civil, Architectural, Mining, Construction and Galvanising. Over the last 40 years, Galintel has proudly produced lintels that are smarter, stronger and more durable right here in Australia....

  • Fitness Club Sales and Customer Service Manager

    7 days ago

    Narellan, New South Wales, Australia Anytime Fitness - Club Roles Full time

    About the RoleAs a Sales and Customer Service Manager at Anytime Fitness, you'll play a vital role in driving membership growth and ensuring an exceptional experience for every member.Key Responsibilities:Membership Sales: Generate and follow up on leads to bring in prospective members. Conduct engaging tours of the facility, showcasing the benefits of...

  • Customer Service and Sales Representative

    7 days ago

    Narellan, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Representative to join our team at Telstra in Narellan. As a key member of our retail store, you will be responsible for providing exceptional customer service and driving sales through consultative selling.Key ResponsibilitiesProvide outstanding customer service and support to...