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Customer Service Representative
1 month ago
About the Role
At GFG Alliance, we are seeking a highly skilled Customer Service Officer to join our team at the Narellan branch. As a key member of our sales and operations team, you will be responsible for delivering an exceptional customer experience, working closely with our sales team to meet customer needs and exceed expectations.
This is an excellent opportunity for someone looking to build on their existing customer service and sales experience. You will be working in a fast-paced environment, providing outstanding customer service over the phone, email, and at the front counter.
Key Responsibilities:
- Providing exceptional customer service and support to our customers
- Troubleshooting customer sales queries and answering any questions
- Upselling and providing quotes to customers
- Sales data entry, general invoicing, administration, and purchasing
What We Offer:
We offer a dynamic and supportive work environment, with opportunities for growth and development. You will be part of a team that values customer service, teamwork, and innovation. We also offer a range of benefits, including access to training and development programs, and a competitive salary and benefits package.
About Us:
GFG Alliance is a leading integrated steel manufacturing, distribution, and recycling business. We are committed to sustainability and reducing our environmental impact. We are proud to be a part of the Australian community, with a strong presence in the steel industry.
Why Work with Us:
We offer a unique opportunity to work with a company that values customer service, teamwork, and innovation. You will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact on our community.
