Senior Change Manager

3 weeks ago

Hawthorn East, Australia COLONIAL FIRST STATE Full time

Would you like to work in an organisation that encourages and supports you to be your best? At CFS you'll join an organisation that is so much more than striving to give our customers financial freedom in retirement. It's at the heart of what we do and that's why we are committed to developing a culture of expert and passionate people. 

Your Team 

The Enterprise Delivery team operates at the heart of Transformation, Technology, and Operations, driving the business’s transformation and overseeing the end-to-end delivery of programs and projects for CFS. This team collaborates across the organisation, bringing together essential capabilities to implement meaningful changes that benefit both customers and employees. Their work ensures that CFS continues to adapt and thrive in a fast-evolving environment. 

As change management becomes a critical discipline within the organisation this team plays a key role in embedding sustainable practices, enabling successful project delivery, and fostering a new framework for planning and executing transformative initiatives. 

Your Responsibilities

  • Plan and execute sustainable change initiatives aligned with business goals, addressing barriers, risks, and operational readiness. 
  • Lead change management efforts across all project lifecycle stages, ensuring adherence to time, budget, and quality standards. 
  • Collaborate with key leaders, profile impacted groups and ensure high stakeholder support and ownership of change initiatives. 
  • Develop and implement training and communication strategies to support organisational change, mentoring peers and change agents. 
  • Reassess resistance areas, focus on priorities, and design interventions to improve the overall effectiveness of change management plans. 

Your Capability and Experience

  • Experience within the Australian financial services industry, preferably with wrap platforms. 
  • Over 3 years of experience in change management within complex projects environments, with skills in coaching and mentoring change agents. 
  • Skilled in scaled agile methodologies, human-centered design, and modern change practices. 
  • Proficient in using tools like JIRA and Confluence, with strong interpersonal, negotiation, and facilitation abilities. 
  • A proactive approach to identifying and managing risks, fostering curiosity, continuous improvement, and collaboration in cross-functional environments. 

What to Expect 

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

  • Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions 
  • Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
  • Access to 24/7 confidential support covering safety, medical and mental health services 
  • Additional leave day to celebrate your birthday
  • Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event 
  • Exclusive discounts on retail, travel and entertainment

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality, and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

Apply today and join us in helping Australians to achieve their financial freedom. 

Please note, CFS requires all candidates to have full work rights in Australia. 

This role is based on Wurundjeri Woi-wurrang land (Melbourne).

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

  • Experience within the Australian financial services industry, preferably with wrap platforms. 
  • Over 3 years of experience in change management within complex projects environments, with skills in coaching and mentoring change agents. 
  • Skilled in scaled agile methodologies, human-centered design, and modern change practices. 
  • Proficient in using tools like JIRA and Confluence, with strong interpersonal, negotiation, and facilitation abilities. 
  • A proactive approach to identifying and managing risks, fostering curiosity, continuous improvement, and collaboration in cross-functional environments. 
  • Plan and execute sustainable change initiatives aligned with business goals, addressing barriers, risks, and operational readiness. 
  • Lead change management efforts across all project lifecycle stages, ensuring adherence to time, budget, and quality standards. 
  • Collaborate with key leaders, profile impacted groups and ensure high stakeholder support and ownership of change initiatives. 
  • Develop and implement training and communication strategies to support organisational change, mentoring peers and change agents. 
  • Reassess resistance areas, focus on priorities, and design interventions to improve the overall effectiveness of change management plans. 

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