Rebate Settlement Officer

2 months ago

Melbourne, Australia Mondelez International Full time

Job Description

Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.

Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $31 billion USD.

We are looking for an enthusiastic Rebate Settlement Officer to join our Customer Service and Logistics team. Working in a dynamic team, you are the first point of review for escalation, analyzing data, actualizing promotion, and governance compliance reporting. 

In this role, you will serve as the primary contact for handling second-tier escalations from internal customers, ensuring timely and efficient resolution of inquiries. You will be responsible for coaching and developing offshore team members to meet monthly goals and priorities, and for providing training to both sales teams and Accenture, including onboarding new Account Managers on claims and tradespend governance. You will collaborate with Sales Controlling to assess the financial impacts of promotional programs and proactively seek opportunities to enhance the entire tradespend process, from promotion creation to dispute resolution. Additionally, you will assist with month-end processes by reviewing final tradespend results, analysing accrual positions, and evaluating actions taken throughout the month.

How you will contribute:

  • Primary contact point for 2nd tier escalations from internal customers ensuring that all enquiries are addressed promptly and in an efficient manner. 
  • Coach and develop Offshore team members to align on monthly goals and priorities.
  • Identify and provide training where required to both sales and Accenture. Onboarding new Account Managers on claims and Trade spend governance processes. 
  • Partnering with Sales Controlling to identify and understand the financial impacts around promotional programs. 
  • Proactively identify opportunities for continuous improvement around the holistic trade spend process, from promotion creation to dispute resolution, 
  • Assist with the month end processes for the channel; reviewing final Trade spend results with insight into the position of the accruals and the actions taken within the month. 

What you will bring:

  • 2-3 years of relevant experience in finance (e.g. AP, AR)/volume process  
  • Demonstrated ability to communicate with stakeholders and good relationship building skills. 
  • Proficiency with Microsoft Office applications, Excel – Pivot Tables and Lookups, SAP experience is advantageous. 

What you will bring:

  • This is a 12-month fixed term contract with us.
  • We follow a hybrid model with 3 days working from office and 2 days from home.

No Relocation support available

Business Unit Summary

At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.

We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.

In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Customer Collaboration (CLD)

Customer Service & Logistics

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