Port Operations Centre

3 weeks ago


Sydney, Australia Qantas Group Full time

At Qantas, our people lead the way in achieving the impossible together

Challenge yourself to manage the change and communications for a strategic operational project

12-month fixed-term secondment opportunity based in Mascot 

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on our customers’ expectations.

Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results. We won’t settle for anything less than the best outcome

As the Change & Communications Manager, Port Operations Centres, you will be responsible for managing change and communications associated with the roll out of new technology and ways of working to establish Port Operations Centres nationally across Qantas major airports – Sydney, Brisbane, Melbourne & Perth.

The role requires end-to-end change management in a senior delivery capacity as well as being responsible for developing and delivering communications to a fast-paced operations environment. In addition, this role forms part of the project leadership team and will establish strong working relationships with On-Airport, Airport Services, HR, IR, Corporate Comms, Port Operations and Duty Management teams.

You’ll have –

Extensive experience in employee and stakeholder communications within change management roles.

Experience in designing and delivering fit-for-purpose training solutions. 

Previous experience in Aviation projects would be highly regarded

Broad understanding and knowledge of the Aviation or Airlines industry

Ability to understand and translate strategic business issues into effective communications within a large,operationallycomplex organisation

Knowledge of the Industrial Relations framework, its application to the business unit and issues.

Ability to influence and build relationships with key stakeholders at senior management and all levels of the organisation

Strong verbal and written communication skills, will the ability to present complex information tailored to a variety of audiences. 

Strong research skills with the ability to articulate this informationas it applies to people and change. 

Understanding of human centred design, design thinking and behavioural science application to bring about change. 

Degree qualifications in Change Management, Communications, Project Management, Business or Communication highly regarded

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Wednesday 19thJune, 2024



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