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Operations Coordinator

3 months ago

Albert Park, Australia Mushroom Group Full time

We are looking for an Operations Coordinator to join our Good Neighbour team

About Mushroom Group and Good Neighbour

Mushroom Group is Australia and New Zealand’s largest independent music and entertainment collective. Founded by the legendary Michael Gudinski and now spearheaded by his son Matt, Mushroom has been operating for over 50 years and now has offices in Melbourne, Sydney, Auckland, London, New York and a footprint that extends across the globe.

With over 20 companies under the Group umbrella, Mushroom is a family-orientated company, and that family includes our artists, staff and partners. Mushroom is called home by more than 200 of Australia and New Zealand’s most experienced, creative and passionate people; and we work closely with thousands of artists and organisations worldwide – year in, year out.

Good Neighbour specialises in neighbouring rights management, operating globally to gather and optimise neighbouring rights on a wide scale. Our clientele spans the globe and includes emerging artists through to global superstars, and a handful of independent labels. As we continue to grow, we’re expanding our operations to offer platinum-level service to all clients, facilitating both the expansion of our client base and our entry into new markets.

About the Role

We are on the hunt for a mature, self-motivated and passionate music supporter to join Good Neighbour as an Operations Coordinator.

Working as a core member of the Good Neighbour team, this person will be responsible for coordinating the servicing of our clients, ensuring the deadlines and service goals are met for our performers. The role includes making claims, with a focus on ensuring each performer is registered for their global income and that income is maximised.

This person will have experience in data entry/analytics and administration, with the ability to think critically and scratch beneath the surface when problem solving. The role best suits a motivated individual with exceptional attention to detail and organisational skills, who thrives in a busy environment and is comfortable working with changing priorities. They will be hard working, innovative have meticulous attention for detail and have the ability to work autonomously.

The successful candidate will have great communication skills, with the ability to effectively build relationships and collaborate with a wide range of stakeholder groups, keeping exceptional client service front of mind through each interaction.

This is a newly created part-time role (3 – 4 days), with potential to move to full-time in the future. This is a hybrid opportunity that offers flexibility in working hours, which would suit someone planning to return to the workforce.

Some of the key responsibilities include –

  • Liaising with Registration Manager and coordinating Team Leaders
  • Registering label copy for Good Neighbours small client base of independent labels
  • Troubleshootingissues as required and responding to all stakeholder queries (internal and external)
  • Providingsupport to the Managing Director and wider Good Neighbour team as required.

If you have all the skills and experience that we are looking for – and you are passionate about working in a thriving business in the music industry, then we would love to hear from you.

Please submit a resume and cover letter telling us about you and what makes you the perfect candidate for the role (Bonus points for creativity). Please also include your salary expectations within your cover letter.

We will be reviewing the applications as they come in and commencing interviews quickly – so please don’t delay in applying.

TO BE CONSIDERED FOR THIS ROLE, YOU MUST HAVE CURRENT WORK RIGHTS TO ACCEPT A PERMANENT ROLE IN AUSTRALIA (NOT REQUIRING SPONSORSHIP).