Guest Service Agent Darwin, Australia

4 weeks ago

Darwin City, Australia Minor Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

  • Welcome and check in guests
  • Communicate professionally
  • Make bookings
  • Assist guests during their stay

Qualifications

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and an unwavering positive attitude
  • The ability to successfully provide a high level of customer satisfaction
  • Professional presentation essential
  • Availability to work a variety of shifts on a full time basis, including weekends and public holidays   

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits: 

  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave.
  • Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
  • NIB Insurance discounts  
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
  • Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

  • Guest Service Agent

    1 month ago

    Darwin City, Australia Oaks Hotels Full time

    Job Description Oaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    4 weeks ago

    Darwin City, Australia Oaks Hotels Full time

    Job Description Oaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    1 month ago

    Darwin, Australia Oaks Hotels Full time

    Job DescriptionOaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins...

  • Guest Service Agent

    4 weeks ago

    Darwin, Australia Oaks Hotels Full time

    Job DescriptionOaks Darwin Elan Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins...

  • Guest Experience Agent

    4 weeks ago

    Darwin City, Australia The Travel Corporation Full time

    Guest Experience Agent - Darwin About AAT Kings Ever thought about combining your love of travel and passion for showcasing Australia into your everyday job? At AAT Kings, this is exactly what we do, day in day out! AAT Kings Group operates as a leading tour provider specialising in Australia and New Zealand. As Australia’s No. 1 Tour Operator, we offer...

  • Guest Experience Agent

    3 months ago

    Darwin City, Australia The Travel Corporation Full time

    Guest Experience Agent - Darwin About AAT Kings Ever thought about combining your love of travel and passion for showcasing Australia into your everyday job? At AAT Kings, this is exactly what we do, day in day out! AAT Kings Group operates as a leading tour provider specialising in Australia and New Zealand. As Australia’s No. 1 Tour Operator, we offer...

  • Front Office Supervisor Darwin, Australia

    1 month ago

    Darwin City, Australia Minor Hotels Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Front Office Supervisor Darwin, Australia

    4 weeks ago

    Darwin City, Australia Minor Hotels Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Experience Agent

    3 months ago

    Darwin City, Australia The Travel Coorporation Full time

    The Role We have a number of Full-Time positions available for a Guest Experience Agent to work at our Darwin depot, to help bring the top end to life! This is a chance to work within a small tight knit team. A great entry level tourism role for a customer service professional or for a seasoned travel/sales professional looking for a sea change as...

  • Team Members

    1 month ago

    Darwin City, Australia Kingpin Full time

    Team Members - Kingpin Darwin Kingpin Darwin, Corner McMillans Road & Neale Street, Darwin, Northern Territory, Australia Req #148 Tuesday, 23 April 2024Who are we?  We’re glad you asked! Kingpin is your go-to premier entertainment destination where guests feel like royalty and our team feel like...

  • Team Members

    4 weeks ago

    Darwin City, Australia Kingpin Full time

    Team Members - Kingpin Darwin Kingpin Darwin, Corner McMillans Road & Neale Street, Darwin, Northern Territory, Australia Req #148 Tuesday, 23 April 2024Who are we?  We’re glad you asked! Kingpin is your go-to premier entertainment destination where guests feel like royalty and our team feel like...

  • Guest Service Agent

    2 weeks ago

    Adelaide city centre, South Australia Hotel Grand Chancellor Adelaide Full time

    Hotel Guest Service AgentsWe have full-time and casual Guest Service Agent positions available at the Hotel Grand Chancellor. Our teams are growing, and we are looking for likeminded individuals who are passionate about providing an exceptional high-quality level of service to our guests and who is determined to progress their hotel management career.If you...

  • Cruise Attendant

    2 weeks ago

    Darwin city centre, Northern Territory, Australia Hospitality & Guest Experience Full time

    Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About UsDarwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that's perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what...

  • Reservations Agent

    1 month ago

    Darwin City, Australia Mantra Pandanas Full time

    Mantra Pandanas stands nestled in the vibrant core of Darwin city. The property encompasses modern and chic hotel rooms, studio spaces, as well as one and two bedroom apartments. Offering a range of conferencing and event style facilities as well as dining experiences at Table Forty Three, lagoon style recreational pool, spa and fully equipped gym for guests...

  • Reservations Agent

    4 weeks ago

    Darwin City, Australia Mantra Pandanas Full time

    Mantra Pandanas stands nestled in the vibrant core of Darwin city. The property encompasses modern and chic hotel rooms, studio spaces, as well as one and two bedroom apartments. Offering a range of conferencing and event style facilities as well as dining experiences at Table Forty Three, lagoon style recreational pool, spa and fully equipped gym for guests...

  • Guest Service Agent

    2 weeks ago

    Adelaide city centre, South Australia Hilton Full time

    Do you give a great first impression? Hilton Adelaide Is looking for youJoin the Front Office team in welcoming guests to the Hilton Adelaide. Part Time positions available.Hourly Wage Range: $ $ 50.23What will I be doing?As a Guest Service Agent in the Front Office Team, you will provide services that contribute to the overall guest experience from check-in...

  • Reservations/Admin Assistant

    1 month ago

    Darwin City, Australia Hospitality & Guest Experience Full time

    Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking. Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our...

  • Front Office

    6 days ago

    DARWIN, Australia Novotel Darwin CBD Full time

    The Company & HotelWe are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.Novotel Darwin CBD is a 140 room hotel, including a 90 seat restaurant, central atrium gardens with bar & two conference rooms. We are located in the heart of the CBD on the...

  • HD Fitters

    1 month ago

    Darwin City, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:                                                If you’re looking for a change of...

  • HD Fitters

    4 weeks ago

    Darwin City, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:                                                If you’re looking for a change of...