Cruise Attendant

2 weeks ago

Darwin city centre, Northern Territory, Australia Hospitality & Guest Experience Full time

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that's perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About The Role

We have multiple opportunities available for motivated Cruise Attendants / Waiters to join our team at Darwin Harbour Cruises. This position works on a rotating roster with most shifts from 4:00pm - 9:00pm, however this can vary depending on what we have booked for the week. In peak season, we operate 7 days a week, and in the shoulder months when ramping up and down, we operate between 3-6 days per week. The positions are on a casual basis.

As a Cruise Attendant / Waiter, you will be responsible for delivering exceptional customer service and creating memorable guest experiences. Cruise Attendants / Waiters are primarily responsible for greeting and assisting guests, delivery of food and beverage services, vessel and passenger safety, vessel presentation and safety briefings.

We'd love to hear from you if you are a team player with a passion for creating memorable guest experiences Previous food and beverage or fine dining experience is preferred, however if you can demonstrate an exceptional customer service approach, strong communication skills, a positive "can-do" attitude and are comfortable working on water, that's what really matters.

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond for our guests, determined to create amazing experiences and shape lasting memories. You will be a team player with a demonstrated positive "can-do" attitude and have the flexibility to work varied hours including nights, weekends, and public holidays.

To be successful, you must hold a current Responsible Service of Alcohol (RSA) certificate, and have the necessary working entitlements to work in Australia. You will also be able to work flexible hours which may include weekends, public holidays and extended hours.

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. If you have any questions about the position, please call James Watts – HR Advisor on

Applications will be reviewed and progressed as they are received, so don't wait, apply now

What We Offer

· General discounts on Journey Beyond travel and experiences

· An attractive hourly rate and positive work environment

· Study Assistance Policy

· A career with opportunities for progression, transfers, and secondments

· Employee Referral Policy

· Parental Leave Program

· Purchased Leave Policy

· Private Health discounts

· Employee Assistance Program

· Discounts on Journey Beyond merchandise

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