Engineers (SRE) - Observability (Intermediate and Senior)
3 months ago
As a member of our Observability team, you will help enable and empower Xero engineering teams to improve their engineering practices by a combination of the following:
Contribute to the delivery of projects aligned with team goals, solving ambiguous problems with innovative solutions. Build and maintain tools that reduce toil in managing our monitoring and logging platforms. Provide guidance around tooling, standards and practices in monitoring, tracing, logging and observability. Support and enable our product teams in troubleshooting issues around observability support systems. Advocate for continuous improvement of systems and processes within the team, and across the organisation Make it easier for engineering teams to achieve a high standard of system awareness and reliability, so they can create more efficient, scalable and reliable applications for Xero's customers. Exposure to on-call duties, including incident management and response, troubleshooting efforts, as well as conducting post-incident reviews and learning from incidents
Must have requirements:
Experience working to improve operational outcomes for software systems in production environments. Good working knowledge of reliability and observability concepts and practices, knowledge and experience building and/or monitoring with distributed systems and microservices is a plus. Proficiency in one or more object-oriented programming languages like C#, JavaScript, Golang, Python etc. Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools. Experience in instrumenting multi-team, distributed web applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic, Splunk or Open Telemetry. The ability to engage and build relationships within the team and with internal stakeholders. Why Xero? Offering very generous paid leave to use however you’d like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.-
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