Customer Service Coordinator

3 days ago


Welshpool, Australia Coates Hire Full time

About us 

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

Your new role at Welshpool Portables awaits:

Coates Customer Service Coordinators perform a critical role within our branch teams by assisting customers with their equipment solutions.

Coordinate daily operations – equipment deliveries, transfers, pick-ups, repairs & breakdowns. Identify & respond to customer needs in person and by phone & email Contribute to the achievement of team KPI’s – customer loyalty, sales revenue, safety Complete a variety of branch administrative duties – generate hire schedules, invoicing etc

About you:

As well as your natural customer service skills and strong work ethic, you will ideally:

Have a friendly and sociable personality Thrive in a fast-paced work environment Be a quick learner with a high level of attention to detail Have intermediate computer skills (MS Word, MS Excel) Previous experience in a customer service role, and a genuine interest in helping others A proven ability to adapt to changing priorities and work conditions – you enjoy working in a dynamic environment and can flex to meet shifting needs Experience in or an interest in the construction/mining/engineering industries and a desire to learn about a diverse range of equipment solutions

What you'll get in return:

As part of our team, you’ll enjoy a range of perks and benefits including:

Monday – Friday 8am til 4pm. Competitive remuneration (because we value great work and believe it should be rewarded) Training and development to help build your career and equip you for success. Purchased extra leave program if you want some more time to do the things you love Discounted hire equipment so you can finally finish that home reno job Supportive and inclusive team culture that empowers you to do your best work Employee Assistance Program (EAP) for professional and confidential counselling and support Volunteering opportunities through the Coates Foundation so you can connect to your community

  • Welshpool, Australia Coates Hire Full time

    About us You've probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we're more than just scissor lifts and diggers. We're an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We're proudly Australian-owned, with a...


  • Welshpool, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...


  • Welshpool, Australia ELAN ENERGY MATRIX PTY LTD Full time

    **Join Us in Shaping the Future of Resource Recovery!** **About Us**: Elan Energy Matrix was founded in 2012 with the vision to transform the tyre recycling industry from the ground up, and we now operate as one of the largest waste tyre collection and processing companies in Western Australia. Our Australian family-owned business is expanding, and we are...


  • Welshpool, Australia ELAN ENERGY MATRIX PTY LTD Full time

    Join Us in Shaping the Future of Resource RecoveryAbout Us: Elan Energy Matrix was founded in 2012 with the vision to transform the tyre recycling industry from the ground up, and we now operate as one of the largest waste tyre collection and processing companies in Western Australia.Our Australian family-owned business is expanding, and we are looking for a...

  • Service Coordinator

    1 week ago


    Welshpool, Australia Terex Corporation Full time

    Job Description:Position SummaryThe purpose of this position is to deliver exceptional customer service as a liaison for the coordination of service works for Genie New South Wales field and workshop service department.Responsibilities: Coordinate daily service works for field and workshop. Scheduling and reporting for field service, workshop repairs and...

  • Service Coordinator

    2 months ago


    Welshpool, Australia Engineering Networks Pty Ltd Full time

    Permanent Opportunity - Welshpool Location - Join a growing team **Service Coordinator** My client provides specialist services within the Electrical industry. They are looking for a driven Service Coordinator to allocate, manage and support a team of technical services specialists to ensure excellent customer service. - The role, office based in...

  • Service Coordinator

    2 months ago


    Welshpool, Australia Engineering Networks Pty Ltd Full time

    Role can commence Permanent - or Temporary to Permanent - Welshpool Location - Join a growing team **Service Coordinator** My client provides specialist services within the Electrical industry. They are looking for a driven Service Coordinator to allocate, manage and support a team of technical services specialists to ensure excellent customer service. -...

  • Service Coordinator

    3 weeks ago


    Welshpool, Australia IPA Personnel Services Full time

    **More** **_time for U!_** - **5 weeks leave**: - **9-day fortnight or Monthly Day Off** _(optional)_ This means more time to focus on the things that make you happy, don't like working a typical 8am-5pm working week? you'll have the option of working a **flexible 9-day fortnight or have a Monthly day off**! You'll also receive an additional **5-days...

  • Service Coordinator

    1 week ago


    Welshpool, Australia Engineering Networks Pty Ltd Full time

    Permanent Opportunity Welshpool Location Join a growing teamService CoordinatorMy client provides specialist services within the Electrical industry. They are looking for a driven Service Coordinator to allocate, manage and support a team of technical services specialists to ensure excellent customer service. The role, office based in Welshpool, will work as...

  • Service Coordinator

    1 week ago


    Welshpool, Australia IPA Personnel Services Full time

    More_time for U_- 5 weeks leave:- 9-day fortnight or Monthly Day Off _(optional)_This means more time to focus on the things that make you happy, don't like working a typical 8am-5pm working week? you'll have the option of working a flexible 9-day fortnight or have a Monthly day offYou'll also receive an additional 5-days Anniversary Leave each year on top...

  • Service Coordinator

    3 months ago


    Welshpool, Australia Mobilize Labour Solutions Full time

    **Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. Mobilize are seeking a **Service...


  • Welshpool, Australia Komatsu Full time

    **The Opportunity**: Reporting to the Customer Projects Manager, the position is to provide support to Customers by coordinating Sales, Planning & Operations activities for reman components supply & shutdowns. Your role will see you ensuring all support aspects of a customer shutdown are met. This is not limited to being able to analyse and interpret...

  • Service Coordinator

    1 week ago


    Welshpool, Australia Mobilize Labour Solutions Full time

    Mobilize was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections.Mobilize are seeking aService Coordinator to...


  • Welshpool, Australia Komatsu Full time

    The Opportunity:Reporting to the Customer Projects Manager, the position is to provide support to Customers by coordinating Sales, Planning & Operations activities for reman components supply & shutdowns.Your role will see you ensuring all support aspects of a customer shutdown are met. This is not limited to being able to analyse and interpret production...


  • Welshpool, Australia Komatsu Full time

    **The Opportunity**: Reporting to the Customer Projects Manager, your position is to provide customer support by coordinating sales, planning & operations activities for reman components supply & shutdowns. You'll handle customer queries, process orders and quotes, and maintain our outstanding customer experience standards. You’ll also analyse and...


  • Welshpool, Australia Komatsu Full time

    Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment,...


  • Welshpool, Australia Komatsu Full time

    Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment,...


  • Welshpool, Australia IPA Personnel Services Full time

    **Service Administration - PMP Coordinator - Perth** Our client operates a rental business for equipment **WHAT YOU WILL LOVE** - Full time - Permanent role - We encourage a flexible and healthy work-life balance for all our employees - 5 weeks leave - 9-day fortnight or Monthly Day Off (optional) **WHAT YOU WILL BRING** - Certificate II and III Business...


  • Welshpool, Australia Komatsu Australia Full time

    **Job no**: 6579 - Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive...


  • Welshpool, Australia Komatsu Australia Full time

    **Job no**: 6579 - Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive...