Supervisor, Tiffany Service Centre

2 weeks ago

Melbourne, Australia Tiffany & Co Full time

Tiffany & Co. have defined luxury-style, the exemplary innovators renowned for the world’s most exquisite designs. From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.

A rare opportunity has arisen for an experienced and qualified individual to join our Tiffany Service Center team as a supervisor. In this role you will be based at our Melbourne Collins Street Boutique.

About the team:

Our Tiffany Service Center is a dynamic team of best-in-class jewelers, polishers, and engravers. They are responsible for aftercare, personalization, and adding tailored Tiffany Touches on our jewelry, such as engravings, shortening, or lengthening of your precious pieces. 

About the role:

We have a rare and exciting opportunity for a supervisor to join the team in our Melbourne workshop. We are looking for detail orientated individuals who have a great track record in leading successful teams with a focus on motivating and inspiring their team to reach peak performance. 

In your role you will:

  • Oversee a dedicated team of administrative and technical employees providing internal client service, repair, and alteration services of Tiffany's merchandise. 
  • Responsible for the day-to-day operations of the service centre focusing on staff oversight and workflow efficiency
  • Contribute to the administrative team, providing ongoing support, guidance, and development opportunities 
  • Maintain work schedules to ensure adequate coverage
  • Support small and large-scale projects that align with business strategy and growth, and actively champion retail initiatives to promote and elevate the business. 
  • Collaborate with third-party vendors and management. 

An inspired career is life's best accessory.

To be successful, you will have:

  • Minimum 1-2 years' experience ideally gained within logistics or supporting operations in the retail sector.
  • Strong analytical skills and interpersonal skills
  • Strong working verbal and written communication skills
  • Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment 
  • Team player, with the ability to interact effectively with management
  • Self-motivation with a strong drive for achievement 
  • Undergraduate degree, or graduate Gemologist degree will be highly regarded.

Why Tiffany?

  • Generous salary package, employee discounts and milestone gifts
  • High performing, caring, fun and dynamic team
  • Culture focused on wellbeing, innovation, and growth
  • Endless career opportunities with the largest luxury group - LVMH
  • Professional growth and development and individual up-skilling opportunities
  • Great mentoring from a highly experienced management team 
  • Never-ending training and individual up-skilling opportunities.
  • Global opportunities for networking and cross-collaboration.
  • A vibrant, positive, and socially connected team environment

This is just the beginning

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