Front Office All Rounder- Full Time

2 weeks ago

Wentworth, Australia Accor Full time

Company Description

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury. 

We are nearing the end of a complete transformation and enhancing all the hotel facilities to continue delivering an outstanding luxury service to our guests. Scheduled to complete the changes in Spring 2024, the hotel will provide an all-encompassing experience where entertainment, leisure, dinning, conferencing and unparalleled hospitality will converge seamlessly, transcending traditional hotel boundaries.

We're setting new standards in the Australian hospitality scene and we're seeking a new Full Time Front Office All Rounder to be part of the “ Rebirth of a Sydney Icon” with us

Job Description

An exciting opportunity at Sofitel Sydney Wentworth to be working in Front Office team expanding your skillset in both Communications and Reception. Our Front Office All Rounders play a vital role in our Hotel acting as the link between our guests and the hotel operation. As a first point of contact, our Front Office All Rounder promptly attends to guest requests and hotel enquiries while upholding our luxury brand standards. No two shifts are the same in this varied role, you could be responding to all internal and external phone calls, performing check-in, check-out processes, welcoming guests to the Hotel and assisting with guest queries . 

Qualifications

To be successful in this role you will have proven multi-skilling experience and a high sense of organisation. You will also be able to demonstrate:

  • Strong communication skills and excellent personal presentation.
  • Great interpersonal skills with a passion for connecting with people. 
  • Desire and ability to excel in a luxury environment.
  • Flexible working availability with working rights in Australia.
  • Experience using a PMS (Property Management System) such as Opera & HotSOS not essential, but would be highly regarded.

Additional Information

Joining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us. 

If this sounds like the right opportunity for you, a new challenge in 2024, we look forward to finding out more about you and invite you to apply

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