Conference & Events Planning Executive (Events Coordinator)

3 weeks ago

Melbourne, Australia AccorHotel Full time
Job Description

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will: 

  • Organisation of secured conference & events business, from point of event confirmation through to post event follow up
  • Develop successful professional relationships with clients and maintain effective and timely communication 
  • Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
  • Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
  • Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
  • Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
  • Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

Qualifications

About you

  • Passionate for people and a natural ability to connect with diverse groups 
  • Excellent customer service skills with the ability to easily build rapport with internal and external clients
  • Adaptable and a quick thinker with problem solving skills who proactively looks to assist where possible
  • Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
  • Knowledge of or previous experience in Hotel Event Planning is an advantage
  • Alternatively, experience in a coordination role in a standalone function space or prior experience in a hotel environment 
  • DELPHI and OPERA system experience is desirable but not vital


Additional Information

Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.

Current Australian working rights are required for your application to be considered.

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