Executive Assistant

3 weeks ago


Sydney, Australia Qantas Full time
  • Challenge yourself to provide high-level administrative support for our Executive Leadership team in Qantas Loyalty
  • Take an opportunity to act as a proactive problem-solver with exceptional communication skills and meticulous attention to detail
  • 2 x full-time positions (1x permanent and 1x ten month fixed-term), based at our Head Office in Mascot Sydney

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly, and our Qantas Frequent Flyer members are always at the forefront of our minds.

As the Executive Assistant, you will be responsible for providing high-level administrative and secretarial support for Executive Managers within Qantas Loyalty, ensuring their offices run efficiently and effectively. This includes providing accurate, confidential support, being the first point of contact for the EM to manage all internal and external enquiries and prioritising as needed. You will manage the EM’s diary including arranging meetings, reviewing action lists and handling with high levels of customer service.

You will prepare and edit detailed MS Word, Excel & Powerpoint presentations as required, and will assist with writing minutes and distributing meeting agendas. You will manage the core office function and ensure timely payments of accounts, tracking of expenditure and coordination of visas, duty travel and accommodation. You will also coordinate functions, events & roadshows; assisting with onboarding new staff (access/IT requests) and distributing key messages and information as required. Preparation of reports on a weekly and monthly basis including organising and preparing complex documents, along with managing speaking engagement on behalf of the EM.

You’ll have –

  • 3-5+ years experience in an Executive Assistant position, with most recent experience supporting an Executive or Senior Leader
  • Tertiary Education in Business Administration or similar is desirable
  • Demonstrated ability to work with highly sensitive and confidential material
  • Experience providing administrative assistance to senior leaders
  • Highly developed time management and organisation skills with the ability to prioritise and work to tight deadlines
  • Highly motivated with the ability to work with minimum supervision
  • High level of customer service - internal and external
  • Acute attention to detail
  • Experience in maintaining efficient filing systems for computerised and paper-based records
  • Accurate work processing and spreadsheet skills, with proficiency in MS Word, Excel, PowerPoint
  • Proven written and oral communication skills with the ability to communicate with all levels of the organisation and customers
  • Demonstrated ability to work under pressure and to strict time constraints
  • Experience and working knowledge of Qantas in-house systems is advantageous

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today

Applications close on the 5th of May

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.



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