Field Service Engineer

2 months ago

Canberra, Australia Konica Minolta Business Solutions Australia Full time

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Due to an increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our ACT Print Production team, providing outstanding service and support to our valuable customer base.

The successful candidate will be responsible for the installation and support of our Production Print equipment and ancillary products with associated software & services solutions to our valuable customer base.

As a member of the ACT Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the State Service Delivery Manager.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry (automative, aviation, marine technicians etc) looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Requirements

To be qualified for this position, ideally, your background and skills will comprise of the following:

    • Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
    • A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
    • Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
    • A proven track record of excellent customer service, ensuring to go above and beyond
    • Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.

Essential requirements for this role:

    • Strong verbal and written communication skills
    • Strong customer service skills
    • Excellent organisation and time management skills
    • Driver’s License and Working with Children Check
    • Australian citizenship
    • Ability to undergo Police Check
    • Ability to obtain AGSVA clearance, existing clearance preferred

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Benefits

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to careers@konicaminolta.com.au

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

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