IT Support Engineer

4 weeks ago


Maitland, Australia NewyTechPeople Full time

What’s in it for you?

Do you thrive in solving tech challenges and want to be part of a team that values your input? As an IT Support Engineer, you’ll play a key role in maintaining a smooth IT experience across the business.

With opportunities to work on innovative IT projects and collaborate with skilled professionals, this is your chance to grow within a dynamic, forward-thinking company. You’ll get hands-on with cutting-edge technologies while enjoying a balanced work environment in a growing national company.

What you’ll be doing:

  • Providing end-user support (Level 2) for hardware and software issues across over 130 locations nationwide.
  • Monitoring and maintaining network infrastructure, servers, and cloud environments to ensure smooth operations.
  • Assisting in the rollout of IT roadmap projects, disaster recovery planning, and business continuity strategies.
  • Supporting new site setups, offering training, and maintaining compliance with IT policies.
  • Managing vendor relationships to ensure efficient resolution of IT issues.

Experience required:

  • 4+ years of experience providing IT support in a corporate environment.
  • Strong skills in troubleshooting hardware, software, and network issues.
  • Experience with Microsoft 365, Windows OS, Azure Cloud, Cyber Security (Essential 8 and/or NIST) and networking basics.
  • Familiarity with ITIL principles and experience with remote support tools like ServiceNow or Jira.

Bonus points for:

  • Salesforce Admin and Microsoft certifications.

About the company:

This ASX-listed Australian company operates nationally, with a head office located in Maitland. Known for investing in technology and their people, they are on a journey of growth and innovation.

You’ll join a supportive and forward-thinking team, where your ideas and contributions will help shape the future of IT within a trusted and recognised brand.

Benefits:

  • Competitive salary with opportunities for growth.
  • Work with the latest IT technologies and solutions.
  • Be part of a supportive, collaborative team environment.
  • Enjoy a balanced work-life schedule in the Hunter.

What’s next?

Please note this role is based in Maitland, NSW and does not provide sponsorship. You’ll need to attend the office full-time to learn about the business and wider team. By applying, you are declaring you are able to fulfill this. 

This role is being recruited by NewyTechPeople. All applicants will receive a response.

The easiest way to register your interest is to apply using the link. If you’d like to have a chat before applying, please contact Ellen Bennett via ellen@newytechpeople.com.au.


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