Front Office Duty Manager
1 month ago
The Opportunity
The Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We are seeking someone who truly loves what they do, understands the importance of teamwork, is self-motivated and who thrives on providing exception guest service. If that sounds like you then we cannot wait to interview you
About the Role
The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department at Kingfisher Bay Resort, within a very busy and friendly team-oriented environment.
About You
To excel in this role, you should possess the following qualities and qualifications:
- Previous experience in a Front Office Duty Manager role or transferrable knowledge and skills of would be advantageous.
- 2 + years Front Office experience within a 3 star or higher Hotel / Resort.
- Knowledge of property management systems
- Proficient in using hotel booking software (Maxial, Respax, Opera, Events Pro, etc).
- Experience of working within a fast-paced environment that is subject to regular change
- Self-motivation and the ability to work independently, even during unsupervised shifts.
- Keen attention to detail, quick thinking, and a knack for solving customer service challenges
- A dedication to providing a professional level of service, coupled with a "can-do" attitude.
- Possession of a current First Aid Certificate or a willingness to obtain one
- A valid open driver's license
- The legal right to live and work in Australia.
If you are a dedicated and service-oriented individual looking to make a difference in the hospitality industry while enjoying island life, we encourage you to apply. Join our team, and let's create exceptional guest experiences together.
The Benefits - conditions apply
- Annual $1000 SeaLink Employee Travel Allowance
- Access to Worldwide ALL Heartists program
- 25% off resort dining, retail and spa
- Access to Employee Training Programs
- Employee Award Programs
- Free island K'gari Explorer Tours
- Free ferry transfers to-and-from the island
- Access to the Sandbar pool and staff gym
About Us
K'gari is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.
SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.
With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.
SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.
How to Apply
Click APPLY and upload you cover letter and current resume for our team to review.
Visa Applicants: If you are on a working holiday visa and wish to apply, you will need at least 5 months validity on your visa at time of application to be considered for this role. If you are looking to do your regional 88 days remote work to extend your visa, it is important to note that we DO NOT qualify for this program due to our location.
All final applicants for this position will be required to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, as each application will be considered on its merits.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.
-
Front Office Duty Manager
3 weeks ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024051277 **Location**: Brisbane About Us About the Role We are currently seeking an Duty Manager to join our amazing team in the Front Office Department. Reporting to the Rooms Division Manager you will be supporting the Front Desk, Concierge and the Communication Teams in their daily operations. As the manager on duty you will be expected...
-
Front Office Duty Manager
4 weeks ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024301066 **Location**: Brisbane About Us About the Role Stamford Plaza Brisbane is currently seeking a full time Front Office Assistant Manager/ Front Office Duty Manager to join our Front Office Department. This role will suit a hospitality-driven professional that possesses the initiative and ambition to lead a dynamic team. It will be an...
-
Duty Manager
4 months ago
Brisbane, Australia Brisbane Marriott Full time**The Role** Brisbane Marriott is currently looking for a Full time Duty Manager (Front Office), to join the professional and dynamic Front Office team. This full time role reports to the Front Office Manager, with responsibilities including leading the smooth day-to day shift operation within the Front Office department. **Key Responsibilities...
-
Front Office Duty Manager
1 month ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office...
-
Front Office Duty Manager
7 months ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office...
-
Front Office
6 months ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24036252 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Front Office Duty Manager
1 month ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full timeKingfisher Bay Resort, K'gari (Fraser Island)The OpportunityThe Front Office team at Kingfisher Bay Resort is looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our Front Office department. This is a full-time position offering a rotating roster that requires the successful candidate to live on the island. We...
-
Front Office Duty Manager
4 months ago
Brisbane, Australia IBIS STYLES Full time**Company Description** Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests. With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City. We are bright, colourful, stylish and we are looking for our next...
-
Assistant /duty Manager Front Office
6 months ago
Brisbane, Australia AccorHotel Full time**Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as **Assistant Manager /...
-
Assistant /duty Manager Front Office
3 months ago
Brisbane, Australia AccorHotel Full time**Company Description** “Hospitality is a work of Heart”** at Novotel Brisbane South Bank. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. There is a unique opportunity for an experienced guest experience professional to join our Front Office team as **Assistant Manager /...
-
Front Office Duty Manager
7 months ago
Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full timeCompany Description An exciting opportunity has arisen for a dedicated customer service professional to join the ibis Styles Brisbane Elizabeth Street team, as their next Front Office Duty Manager. As someone who loves to create meaningful connections with both guests and colleagues, this role will see you being responsible for the day to day operations of...
-
Front Office Manager
7 months ago
Brisbane, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Front Office Manager
6 months ago
Brisbane, Australia AccorHotel Full time**Company Description** Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travelers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms....
-
Front Office Assistant Manager Lead
3 weeks ago
Brisbane, Queensland, Australia Stamford Hotels and Resorts Full timeAbout UsStamford Plaza Brisbane is a 5-star luxury hotel located on the banks of the Brisbane River and boasts a unique location in the city.The hotel features stunning river views from all 252-guest rooms, as well as eight magnificent function rooms used for corporate events, weddings, and other special occasions. In addition to its luxurious...
-
Front Office Manager
7 months ago
Brisbane, Australia Grupo Mantra Full timeLocated on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest in resorts in Cairns, with a mixture of corporate and leisure guests. It offers a choice of rooms and larger apartments and a central location surrounded by shops and restaurants, yet still retains that laid-back tropical atmosphere that the dedicated team who work here...
-
Front Office Manager Leader
1 month ago
Brisbane, Queensland, Australia MERCURE Full timeLead Front Office Team MemberMercure is seeking a highly motivated and experienced Front Office Manager Leader to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.About the Role:We are offering an attractive salary in the range of...
-
Front Office Manager
3 weeks ago
Brisbane, Australia SOFITEL Full time**Company Description** Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them...
-
Island Resort Front Office Operations Manager
3 weeks ago
Brisbane, Queensland, Australia SeaLink K'gari (Fraser Island) Full timeAbout the Opportunity">We are seeking a highly experienced and motivated Front Office Duty Manager to join our team at Kingfisher Bay Resort, located on the stunning K'gari (Fraser Island).This is a full-time position offering a rotating roster, requiring the successful candidate to live on the island. As a key member of our Front Office team, you will play...
-
Duty Manager
6 months ago
Brisbane, Australia AccorHotel Full timeCompany Description Sofitel Brisbane Central is seeking a reliable and engaging Duty Manager to join the team. As one of three Duty Managers, you will demonstrate the essence of creating an exceptional guest journey by managing the day-to-day hotel operations in this luxury hotel. During the evening and weekend shifts you will act as the responsible...
-
Front Office Manager
3 weeks ago
Brisbane, Australia SOFITEL Full timeCompany DescriptionBelong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to...