Eligibility Officer

4 weeks ago

Macquarie Park, Australia DXC Technology Full time

Job Description:

About the role

DXC Claims Management is excited to commence operations in NSW, partnering with icare to improve recovery and return to work outcomes for injured workers in New South Wales.

With over 20 years of experience in worker's compensation claims management, a unique opportunity exists to join a new DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

The Eligibility Officer will be required to decide whether to accept or reject claims and transition claims to appropriate Case Managers for ongoing management. The role will also calculate PIAWE, advise Dispute Resolutions Managers for the rationale for original decisions and identify the recovery potential of claims. 

To be successful in this role, you will have

  • Strong working knowledge of the NSW Workers Compensation Act 1987 and associated Regulations and/or Legal Qualification

  • Two years or more experience in initial claims assessment (Case Manager), or one year or more in a paralegal or legal assistant position

  • Being flexible and can adapt to change

  • Ability to interpret and implement decisions according to the rules and regulations

  • Strong stakeholder management skills include negotiation and influencing with internal and external customers.

  • Strong time management skills

  • Computer skills - Microsoft Office (Word, Excel, Outlook)

Flexible working arrangements

Our virtual first approach means we offer a high degree of work flexibility. Our teams are spread across multiple geographies delivering a broad range of services. We tailor working arrangements that work for our people. These include working from home, within metropolitan or regional offices, and on customer sites.

Employee benefits

DXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.

Some of these benefits include

  • Extensive resources to support your onboarding and continued development, including DXC University

  • DXC recognition, our global virtual platform fosters a culture of appreciation and celebration with real-time reward and recognition

  • More time to do the things you love with flexible leave options, including purchased leave

  • Time to give to the community with charitable and emergency services volunteer days

  • An Employee Assistance Program to support you and your family

  • Novated leasing discounted health insurance, paid parental leave and many other discounts.

We know that great people refer to great people. We will reward you when you bring your friends and family to work at DXC.

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We care for each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action through our social impact practice.

If you want to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, please press the "Apply Now" button to submit your resume.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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