![GenesisCare](https://media.trabajo.org/img/noimg.jpg)
Patient Services Officer
4 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life’s best work
We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team, working across both our Wembley and Hollywood clinics. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
We currently have a full-time opportunity available, working Mon-Fri, to support our vibrant team who are passionate about customer service and working collaboratively.
More specifically, you will:
We’re looking for someone who has:
Demonstrated ability to provide excellent patient care and customer service. Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders. Proven experience to work successfully both independently and in a team environment. Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued. Exceptional phone manner and ability to handle a high volume of patient inquiries. High attention to detail and excellent organisational skills. Flexible approach to work and able to adapt in a fast-paced environment.Benefits of joining our team:
Established, close-knit team, thriving culture. Fast-paced, challenging role with one of the most influential healthcare providers. Supportive environment where you can develop with excellent management. All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling. Enhance your holistic wellbeing with our Full Circle wellbeing program. Learn and grow with our award-winning development programs. Free access to thousands of LinkedIn training courses. Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.
About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
GenesisCare is an Equal Opportunity Employer.
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