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Medical Receptionist for Psychology Practice
4 weeks ago
**Join Ace Psychology's Groundbreaking Team**
Ace Psychology is launching an exciting venture specialising in children, teenagers and family therapy. Leveraging 30 years of successful experience at Ace Tutoring, we're expanding our commitment to nurturing young minds by offering comprehensive mental health support.
A part-time role starting in March 2024, with establishing full-time hours once clientele increases (hopefully as soon as possible :) ).
**Part-time hours**: Monday, Tuesday, Thursday & Friday: 9am-2pm
**Full-time hours**: Monday-Friday 8:30am-5pm
**Position Overview**:
As a Medical Receptionist at Ace Psychology in Wembley, you will play a crucial role in the daily operations of our practice. Your responsibilities will include:
- **Front Desk Operations**: Greet and assist patients, answer phone calls and manage the front desk with a warm and professional manner.
- **Appointment Scheduling**: Coordinate and schedule appointments for clients, ensuring efficient use of time and resources.
- **Patient Registration**: Collect and update patient information, insurance details and relevant medical history accurately.
- **Communication**: Serve as a liaison between patients and clinicians, conveying information promptly and accurately.
- **Billing and Payments**: Handle billing inquiries and process payments.
- **Maintain Confidentiality**: Adhere to privacy and confidentiality standards, safeguarding patient information and records.
- **Office Administration**: Assist in various administrative tasks to ensure the smooth operation of the office.
**About You**:
- A background in a medical or receptionist role is a fundamental requirement, and possessing experience in a specialised setting is considered highly advantageous.
- Experience with Powerdiary software is highly regarded.
- Strong communication and interpersonal skills.
- Exceptional organisational abilities and attention to detail.
- Proficiency in computer systems and basic office software.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to take initiative, and work independently and as part of a team.
**What We Offer**:
- Ace Psychology welcomes and values diversity
- Free professional Year 1-12 tutoring for your children or a family member
- Free secured undercover office parking
- Annual loyalty bonus
- Paid insurances and superannuation
If you are a dedicated and compassionate individual eager to contribute to the healthcare field, we invite you to join our team.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $26.00 - $30.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Fixed shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Annual bonus
**Experience**:
- Medical receptionist: 1 year (preferred)
Ability to Commute:
- Wembley, WA 6014 (required)
Work Location: In person
Expected Start Date: 07/03/2024
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