Current jobs related to Service Operations Manager - Canning Vale - John Crane

  • Service Operations Manager

    1 month ago

    Canning Vale, Australia John Crane Full time

    **Company Description** John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a...

  • Operations Manager

    4 months ago

    Canning Vale, Australia Downer Group Full time

    This role will be accountable for the successful delivery of the strategic asset maintenance management and compliance for the schools, including producing recommendation reports for the client to improve building performance in relation to critical infrastructure, life cycle and redundancy across the portfolio. Beyond the day-to-day responsibilities, you...

  • Service Centre Manager

    6 months ago

    Canning Vale, Australia RAC Full time

    Service Centre Manager RAC Auto Services has an opportunity for a Centre Service Manager with experience in the **automotive industry** to join the Auto Services Team in Canning Vale. Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and...

  • Service Centre Manager

    6 months ago

    Canning Vale, Australia Royal Automobile Club of WA Full time

    RAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer...

  • Cleaning Services Manager

    4 months ago

    Canning Vale, Australia Downer Group Full time

    You will be responsible for the operational planning, managing resources and leading teams to deliver a high standard of cleanliness across a 7 day a week, 24-hour operation. The key objective of this role is to build and maintain strong mutually trusting relationships with staff, clients, suppliers, contractors, and internal departments to deliver on venue...

  • Customer Service Manager

    3 months ago

    Canning Vale, Australia The Grocer Full time

    The Grocer specialises in distributing high-quality ingredients to a wide range of customers across the retail and food service industries including restaurants, hotels, caterers, and independent supermarkets. We are dedicated to providing high-quality products and exceptional delivery services to satisfy the unique needs of our consumers. Our mission is to...

  • Account Manager

    4 days ago

    Canning Vale, Australia ABB Full time

    **Account Manager - Motion Services**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Caravan Repair/ Service Technician

    7 months ago

    Canning Vale, Australia Perth Mobile Caravan Service & Repair Full time

    Caravan and RV service and repair technician required for busy mobile and workshop service company. We require an Industry experienced technician who is customer and quality focussed to deliver high quality repairs. Ability to work unsupervised in a small team, be a self starter and ability to manage their time is crucial. The position will involve and...

  • Home Care Operations Manager

    6 months ago

    Canning Vale, Australia 3D Recruit Full time

    Values driven & vibrant aged care provider with a client centric care model - Be involved in strategic direction - drive the growth of home care services - A clinical background is NOT required for this role! **Your future employer**: This vibrant, not-for-profit aged care organisation strives to be a leader in the provision of residential aged care, home...

  • Depot Operations Manager

    3 days ago

    Canning Vale, Australia BOCElgas Full time

    Join us at Australia's largest distributor of LPG - Generous Salary Package including Company Vehicle - Use your experience in MHF and multi-site management **Depot Operations Manager - WA - Elgas** **About Elgas** Elgas is a leading provider of LPG and related products, services and technical solutions in Australia & New Zealand. A part of Linde PLC, we...

  • Account Manager

    7 months ago

    Canning Vale, Australia KB Seafood Company Full time

    **Australia’s largest Seafood Company**: - ** Based in Canning Vale, WA**: - ** Full time Permanent Role** KB Seafood Co is Australia's largest seafood company and one of the most awarded & successful food service operators. The business employs over 250 fantastic people with a humble/inclusive culture. We provide over 30,000 tonnes of seafood annually...

  • Services Manager Wa

    6 months ago

    Canning Vale, Australia Metcash Full time

    At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop...

  • Aviation Maintenance Technician

    3 months ago

    Canning Vale, Australia MTU Maintenance Service Centre Australia Pty. Ltd. Full time

    UPLIFT YOUR FUTURE We are currently seeking a full time Aviation Maintenance Technician based at our office in Canning Vale in Western Australia. 12,000 people. 18 locations worldwide. One in three planes flies with our technology. Even more economical, lower in emissions and quieter. We shape the future of aviation. The only thing...

  • Operations Supervisor

    7 months ago

    Canning Vale, Australia REMONDIS Australia Full time

    **Who we are**: REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’re a leading player in environmental sustainability and the circular economy and we’ve just celebrated 40 years in...

  • State Service Manager

    13 hours ago

    Canning Vale, Australia Miele ANZ Full time

    Join a global company renowned for high quality products and service - Take on new challenges and opportunities for training and development - A role that can have a genuine impact on the business **State Service Manager (Domestic Appliances)** An exciting opportunity exists for passionate, motivated and enthusiastic **State Service Manager **to join the...

  • Service Planner

    7 months ago

    Canning Vale, Australia Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-site**Service Planner**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we...

  • Forklift Operators

    13 hours ago

    Canning Vale, Australia Flexi Staff Pty Ltd Full time

    **Flexi Staff** - IMMEDIATE STARTS - $28.40+ PH, PLUS PENALTIES - TEMP TO PERM FOR THE RIGHT WORKER - PAID WEEKLY We are currently seeking Forklift operators for various positions located in the Canning Vale area. **Duties** will include, but are not limited to the following: - Pick and packing orders - Customer service - Assisting to load and unload...

  • Manufacturing Operator

    3 days ago

    Canning Vale, Australia Premier People PTY Full time

    **Manufacturing Operator** Premier People are currently assisting our client, a manufacturing leader, with their requirement for a **MACHINE OPERATOR **in a Dye Shop, Full Time hours at Shift work. *** This position is responsible for carrying out manufacturing functions in a safe manner within an extrusion facility, ensuring quality control measures...

  • Service Corordinator

    4 months ago

    Canning Vale, Australia Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-site**Service Corordinator**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our...

  • Switching Operator

    3 months ago

    Canning Vale, Australia UGL Limited Full time

    Within the utilities sector, UGL deliver operations and maintenance services to power, water and gas asset owners. Our Services team thrive on solving our clients’ operational challenges and improving their service efficiency. If you are looking for a bright future and opportunity to grow your career, then join UGL - a great place to work! **High Voltage...

Service Operations Manager

1 month ago

Canning Vale, Australia John Crane Full time
Job Description

John Crane is actively recruiting a Service Operations Manager who will join the team based in Australia . Reporting to the Regional Service Operations Manager, he/she will manage the day-to-day operations in both workshops and onsite , ensuring compliance to legislative and Company procedures as well as relative HS&E directives and Quality standards. He/she shall lead the Service Centres team toward achievement of business objectives in line with divisional business plan. Maximise customer service levels through efficient deployment of process and procedure, driving continuous improvement with and through the team. An effective Leader by example with total focus on the highest level of customer service provision. To effectively communicate across all departments within the business to ensure timely closeout of issues impacting the service process and our customers. To effectively communicate and support the Sales team providing regular and consistent feedback relating to customer requirements within the service process.

  • Safety/Quality: To ensure that service activities/environment meets group standards relating to HSE/Quality at all times.
  • Service order processing: plan, execute and monitor the workshop activities. Through effective use of business system tools and good communication across the team, ensure that the workshop loading is balanced and that costs/KPI are monitored and objectives are being met in line with demand.
  • People development. Review the performance of the team, support personal skills growth with adequate training and development plans. Coach and mentor less experienced engineers, check quality of their work and help them diagnose and solve problems.
  • Provide strong technical and service support to all customers, collaborate with Area Managers in achieving Sales target objectives. Attend site for seal installations and or troubleshooting, producing comprehensive failure reports with analysis and recommendations.
  • Performance Plus: support Reliability Team on Global Service contracts execution, monitoring delivery performances and other contractual KPI, assure adequate stock levels are held in the Service centre to meet SLA.
  • Support EU sales Managers for development and growth of our service portfolio, by implementing business strategies as well as supporting new business development
  • Continuous Improvement: To be an active change agent driving improvement in process and procedure. Support organizational and operational changes in line with company guidelines, implement best practices and new standards.
  • To ensure that group and divisional communication is cascaded to the team, monthly team meeting covering HSE/Quality and business performance such that staff are fully aware of any issues/directives at all times.

Qualifications

  • Engineering related background (Mechanical Engineering Degree is a plus)
  • Advanced knowledge/experience of rotating equipment and the maintenance of those items
  • Previous experience working in Service/aftermarket business
  • Familiarity with working on site in the O&G/Petrochemical environment
  • Ability to analyse with a structured approach technical data and problems, formulate appropriate recommendations and plan/follow up on action plan
  • Project Management skills, including effective and professional Customer interface handling
  • Experience of working in multinational and multicultural environment is an advantage.
  • Ability to carry out failure analysis/repair procedure.
  • Working knowledge of Windows Office SW.
  • Fluency in English
  • Nice to have: Excellent SAP knowledge.


Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)