Service Centre Manager

7 months ago


Canning Vale, Australia RAC Full time

Service Centre Manager

RAC Auto Services has an opportunity for a Centre Service Manager with experience in the **automotive industry** to join the Auto Services Team in Canning Vale.

Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.

**What can we offer you?**
- A competitive base salary plus super
- Lucrative quarterly incentive structure
- A yearly travel allowance up to $5000.00
- Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
- In-house Health and Wellness programs and Platinum WorkSafe Certification
- Ongoing development and career progression opportunities
- WA's most active social club with regular events and discounts for retail partners, discounted event tickets and member only activities

**What will you be doing?**
Leading and developing a high performing team of automotive professionals, you will manage and overall operational performance of the automotive centre in line with the Auto Services strategic plan.

**Responsibilities include:
- Ownership of the Centre's key performance indicators, including revenue, profitability, quality assurance, compliance management
- Management and monitoring of health, safety and environment compliance
- Performance planning and management of staff in accordance with RAC policies and procedures
- Providing customer and member service excellence
- Optimisation and growth of the existing client base
- Review, recommend and implement operational improvements to ensure efficient operations
- Inventory/stock/equipment management
- Escalation points for customer feedback
- Participation in retention, recruitment and selection activities

**What are we looking for in you?**
You will utilise your previous auto industry experience combined with demonstrated coaching and consultative leadership style and will also maintain:

- A sound level of sales and business acumen
- Proven experience in growing an existing client base
- A high level of both written and verbal communication and relationship management skills
- Strong problem solving, conflict resolution and decision-making skills
- Well-developed organisational and planning skills, along with an ability to multi-task
- Experience coaching and developing staff and creating a highly engaged work culture

**Next steps?**

If you're ready to choose RAC Auto Services - click on the **''** button

If you want to know more, please contact **Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) via (08) 9436 4356.**

**Supporting Diversity & Inclusion**

LI-LJ1

Job ID JR103779



  • Canning Vale, Australia Tomra Full time

    **Company Description** At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia,...

  • Call Centre

    2 weeks ago


    Canning Vale, Australia Technaus Solar Full time

    Well-established and one of the oldest in the Australian renewable energy industry, **_Technaus Solar_** has seen significant internal movement and revenue growth over the past years and is looking to expand our internal team further. As a highly recognized and trusted solar company, this is a career-building opportunity for a highly motivated individual to...


  • Canning Vale, Australia APM Full time

    Forget everything you know and expect about a call centre customer service environment. This is an environment where people are encouraged to be creative and where quality outcomes for customers and clients is the focus. A key member of the Client Services team, you will be responsible for generating innovative ideas, unpacking root cause and implementing...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Our...


  • Canning Vale, Australia John Crane Full time

    **Company Description** John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a...


  • Canning Vale, Australia MTU Maintenance Service Centre Australia Pty. Ltd. Full time

    UPLIFT YOUR FUTURE We are currently seeking a full time Aviation Maintenance Technician based at our office in Canning Vale in Western Australia. 12,000 people. 18 locations worldwide. One in three planes flies with our technology. Even more economical, lower in emissions and quieter. We shape the future of aviation. The only thing...

  • Service Advisor

    7 months ago


    Canning Vale, Australia Royal Automobile Club of WA Full time

    RAC Auto Services prides itself on the exceptional standard of work coupled with positive member experiences. We are currently seeking an experienced Service Advisor to join our network of Auto Service centre South of the River. Predominately based in our Canning Vale centre and reporting to the Centre Development Manager. This is a permanent opportunity...


  • Canning Vale, Australia Ventia Pty Limited Full time

    Custody Officer Assessment Centre **Date**:15 Aug 2024**Location**:Canning Vale, WA, AU, 6155**Company**:Ventia**Custody Officer Assessment Centre** **Looking for a change in career?** - Are you a resilient, mature, compassionate, and empathetic individual looking for a opportunity to show off your potential? As part of **Ventia's **ongoing contract with...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Are you...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

  • Centre Manager

    3 weeks ago


    McLaren Vale, Australia G8 Education Full time

    517867 - MCLAREN VALE, SA, 5171 - Centre Manager - Permanent Full time Add to favourites Favourite View favourites **Our Opportunity** Are you a skilled and experienced Early Childhood Education professional with a passion for leading and developing a team? We are seeking a dynamic and proactive Centre Manager at Community Kids Blossomvale to join our...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...


  • Canning Vale, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...


  • Canning Vale, Australia Technaus Solar Full time

    Would you like to work with one of Australia's top 100 fastest growing companies and make lots of money just by chatting with people? We seek someone who can motivate, inspire and lead our outbound (NO COLD CALLING) team and take their success to the next level. **What we will do for you** We will provide you with comprehensive training to ensure the...


  • Canning Vale, Australia Perth Mobile Caravan Service & Repair Full time

    Caravan and RV service and repair technician required for busy mobile and workshop service company. We require an Industry experienced technician who is customer and quality focussed to deliver high quality repairs. Ability to work unsupervised in a small team, be a self starter and ability to manage their time is crucial. The position will involve and...


  • Angle Vale, Australia Imagine Education Group Full time

    Children First Early Education Angle Vale is not just a centre, it is a beacon of innovation and possibility! We are seeking a visionary Centre Director to lead the charge as we chart our course to even greater heights! This is a rare & exciting opportunity for you to create your own internal management structure with a non contact Assistant Director and...

  • Store Manager

    2 weeks ago


    Canning Vale, Australia National Storage Full time

    **New Year, New You, New Time to Shine!** *** **Multi-Facet Role with Customer Service, Administration and Operational Tasks** **Set Rotating Roster with No nights, Sundays or Public Holidays for a Great Work/Life Balance** **Salary + Incentives + Perks** **Join us! As you embark on a new opportunity to upskill, guide & be a driving force for an ASX...

  • Customer Service

    2 weeks ago


    Canning Vale, Australia New Start Australia Full time

    **Customer Service / Administration** - Monday to Friday - Full time hours (8 hours shifts between 7am and 7pm) Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: - Experience...

  • Storage Manager

    3 weeks ago


    Canning Vale, Australia National Storage Full time

    **Permanent Full Time Role** **No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Lucrative sales incentive program and opportunity to receive discretionary gift cards** **About Us**: Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 200+ storage centres...


  • Canning Vale, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...