Service Centre Manager
5 months ago
Service Centre Manager
RAC Auto Services has an opportunity for a Centre Service Manager with experience in the **automotive industry** to join the Auto Services Team in Canning Vale.
Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists.
**What can we offer you?**
- A competitive base salary plus super
- Lucrative quarterly incentive structure
- A yearly travel allowance up to $5000.00
- Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
- In-house Health and Wellness programs and Platinum WorkSafe Certification
- Ongoing development and career progression opportunities
- WA's most active social club with regular events and discounts for retail partners, discounted event tickets and member only activities
**What will you be doing?**
Leading and developing a high performing team of automotive professionals, you will manage and overall operational performance of the automotive centre in line with the Auto Services strategic plan.
**Responsibilities include:
- Ownership of the Centre's key performance indicators, including revenue, profitability, quality assurance, compliance management
- Management and monitoring of health, safety and environment compliance
- Performance planning and management of staff in accordance with RAC policies and procedures
- Providing customer and member service excellence
- Optimisation and growth of the existing client base
- Review, recommend and implement operational improvements to ensure efficient operations
- Inventory/stock/equipment management
- Escalation points for customer feedback
- Participation in retention, recruitment and selection activities
**What are we looking for in you?**
You will utilise your previous auto industry experience combined with demonstrated coaching and consultative leadership style and will also maintain:
- A sound level of sales and business acumen
- Proven experience in growing an existing client base
- A high level of both written and verbal communication and relationship management skills
- Strong problem solving, conflict resolution and decision-making skills
- Well-developed organisational and planning skills, along with an ability to multi-task
- Experience coaching and developing staff and creating a highly engaged work culture
**Next steps?**
If you're ready to choose RAC Auto Services - click on the **''** button
If you want to know more, please contact **Lorretta Jackson, Talent Acquisition Partner (Motoring and Home Services) via (08) 9436 4356.**
**Supporting Diversity & Inclusion**
LI-LJ1
Job ID JR103779
-
Service Centre Manager
5 months ago
Canning Vale, Australia Royal Automobile Club of WA Full timeRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer...
-
Trainee Manager
6 months ago
Canning Vale, Australia Stratco Full time**Join a national leader in Australian Retail & Manufacturing**: - ** Boost your career in the next level with Stratco**: - ** Be part of a dynamic and fast-paced Selling & Customer Service Team** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...
-
Childcare Services Manager
3 weeks ago
Canning Vale, Western Australia YMCA WA Full timeJob Description:About the Role:The Y WA is seeking a highly skilled and experienced Area Manager to join our Children Services team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Early Learning Centres (ELCs) and ensuring that they meet or exceed compliance and reporting standards.Key...
-
Service Operations Manager
2 days ago
Canning Vale, Australia John Crane Full time**Company Description** John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a...
-
Service Advisor
5 months ago
Canning Vale, Australia Royal Automobile Club of WA Full timeRAC Auto Services prides itself on the exceptional standard of work coupled with positive member experiences. We are currently seeking an experienced Service Advisor to join our network of Auto Service centre South of the River. Predominately based in our Canning Vale centre and reporting to the Centre Development Manager. This is a permanent opportunity...
-
Custody Officer Assessment Centre
3 months ago
Canning Vale, Australia Ventia Pty Limited Full timeCustody Officer Assessment Centre **Date**:15 Aug 2024**Location**:Canning Vale, WA, AU, 6155**Company**:Ventia**Custody Officer Assessment Centre** **Looking for a change in career?** - Are you a resilient, mature, compassionate, and empathetic individual looking for a opportunity to show off your potential? As part of **Ventia's **ongoing contract with...
-
Contact Centre Consultant
6 days ago
Canning Vale, Australia Lite n’ Easy Full time**Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Are you...
-
Service Operations Manager
2 days ago
Canning Vale, Australia John Crane Full timeJob DescriptionJohn Crane is actively recruiting a Service Operations Manager who will join the team based in Australia . Reporting to the Regional Service Operations Manager, he/she will manage the day-to-day operations in both workshops and onsite , ensuring compliance to legislative and Company procedures as well as relative HS&E directives and Quality...
-
Aviation Maintenance Technician
2 months ago
Canning Vale, Australia MTU Maintenance Service Centre Australia Pty. Ltd. Full timeUPLIFT YOUR FUTURE We are currently seeking a full time Aviation Maintenance Technician based at our office in Canning Vale in Western Australia. 12,000 people. 18 locations worldwide. One in three planes flies with our technology. Even more economical, lower in emissions and quieter. We shape the future of aviation. The only thing...
-
Contact Centre Consultant Wa
2 months ago
Canning Vale, Australia Lite n’ Easy Full time**Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...
-
Contact Centre Consultant Wa
3 weeks ago
Canning Vale, Australia Lite n’ Easy Full time**Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...
-
Contact Centre Consultant Wa
4 weeks ago
Canning Vale, Australia Lite n’ Easy Full time**Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...
-
Canning Vale, Western Australia YMCA WA Full timeJob DescriptionThe Y WA is currently recruiting for a Permanent Full-Time ELC Operations Manager to join our Children Services team located in Welshpool.About the RoleWe are seeking an experienced Operations Manager who is committed to ongoing quality, compliance, performance, and day-to-day operations of our Metro and Regional Services. The successful...
-
Caravan Repair/ Service Technician
5 months ago
Canning Vale, Australia Perth Mobile Caravan Service & Repair Full timeCaravan and RV service and repair technician required for busy mobile and workshop service company. We require an Industry experienced technician who is customer and quality focussed to deliver high quality repairs. Ability to work unsupervised in a small team, be a self starter and ability to manage their time is crucial. The position will involve and...
-
Centre Director New Service
3 months ago
Angle Vale, Australia Imagine Education Group Full timeChildren First Early Education Angle Vale is not just a centre, it is a beacon of innovation and possibility! We are seeking a visionary Centre Director to lead the charge as we chart our course to even greater heights! This is a rare & exciting opportunity for you to create your own internal management structure with a non contact Assistant Director and...
-
Client Services Officer
6 months ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...
-
Client Services Officer
5 months ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain, we don't focus on call volume and time KPIs, and you're coached and encouraged to focus on delivering a quality experience for our clients. Join a team of customer service officers...
-
Client Services Officer
2 months ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. **Working as part of this team you’ll**: - Handle a mix of inbound and outbound calls to confidentially register the...
-
Customer Service Team Leader
5 months ago
Canning Vale, Australia APM Full timeA rare opportunity to join a large human centric organization as a leader in an award-winning centre where you’ll lead a team of passionate people enabling better lives through employment, workplace, health and wellbeing, disability and aged care services. **What your day looks like -**: You will be leading a team of customer service officers working with...
-
Casual Centre Operations Manager
1 week ago
Pascoe Vale, Victoria, Australia YMCA Victoria Full timeAbout the RoleWe are seeking an experienced and dynamic Casual Centre Operations Manager to join our team at YMCA Victoria.As a key member of our operations team, you will be responsible for managing the day-to-day activities of one of our centres, ensuring seamless delivery of programs and services to our members and guests. This is a casual position...