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Student Services Manager
4 months ago
Why should I apply?
This is a fabulous opportunity to make a real difference to the lives of our students, supporting them through their journey of training to be able to secure meaningful work in the care sector.
You would lead our dedicated, supportive and knowledgeable student services team and as part of our Amana Living Training Institute Leadership Team, reporting to the Head of Amana Living Training Institute, you will collaborate to drive a great work culture and deliver excellent services to our clients.
Key Responsibilities
- Provide leadership our dedicated, supportive and knowledgeable student services team
- Provide exceptional customer service by ensuring every interaction is a positive experience for the student/client
- Ensure the team respond to all student enquiry and course conversion KPIs
- Ensuring the team is meeting the monthly and annual enrolment and completion targets as per the business plan
- Ensure RTO compliance with the VET Quality Framework
About you
You ideally would have experience in managing funding contracts, claims, tender management and resource allocation within a commercial setting. Experience in managing a student management system preferred. Previous experience in managing a small team essential.
Essential Criteria:
- National Police Clearance Certificate (no older than 6 months)
- Proof of current influenza and Covid-19 vaccinations as per Amana Living policies
- Western Australian C Class Driver’s Licence
- Completion of pre-employment health and reference checks
- Working With Children Check
About us
The Amana Living Training Institute (ALTI) is an established and successful Registered Training Organisation, delivering care related education and qualifications to our people, other individuals, and businesses across the wider human services sector.
ALTI is owned by Amana Living, one of the largest aged care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962.
Our vision is: A community where every older person is honoured and valued. Our mission is: Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values of compassion, collaboration, curiosity, inclusion, and trust guide the way we work.
Our Benefits
- Competitive salary
- Salary packaging benefits
- School holiday childcare assistance
- Continued superannuation contributions for employees who are on paid on unpaid parental leave
- Health and wellbeing programs
- Ongoing training and development
- Access to our Employee Assistance Program
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those living with disability, Aboriginal or Torres Strait Islanders, or members of the LGBTIQA+ community. Join us in making a difference
How to apply
If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date. Shortlisting and interviews will commence immediately.
