Case Manager
1 month ago
Job Description:
About the role
As a Case Manager, you will play a crucial role in supporting injured workers on their journey back to work. Your focus will be on delivering person-centered case management while ensuring that compensation entitlements are handled appropriately. Strong communication and collaboration with both internal and external stakeholders are essential for achieving sustainable outcomes.
Key Responsibilities
Claims Assessment: Evaluate and determine liability for various claims, ensuring thorough analysis and adherence to guidelines.
Claims Review Preparation: Prepare for and participate in claims reviews, showcasing your strategic approach and effective results in managing cases.
Return to Work Support: Facilitate the return-to-work process for injured workers, employing person-centered strategies to address chronic health issues and promote well-being.
Compensation Management: Ensure timely and appropriate compensation entitlements are disbursed, maintaining compliance with relevant policies and regulations.
Qualifications
- Proven experience in assessing claims and determining liability.
- Strong communication skills to engage effectively with stakeholders.
- Experience in case management, particularly with a focus on person-centered approaches.
- Ability to manage multiple cases simultaneously while ensuring quality outcomes.
- Experience as a Case Manager with the VIC Workers Compensation Scheme, ideally in Return to Work or Long Term Case Management
- Excellent communication and organisational skills.
- Outstanding customer service skills.
- Decision making, negotiation and influencing skills
- Ability to work in a team environment.
- Ability to work with different IT applications.
Hybrid working arrangements
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.
About DXC
DXC provides policy and claims management services to government and organisations across Australia. We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.
DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.
Employee Benefits
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
-
White & Case Guest Services Specialist
6 days ago
Melbourne, Victoria, Australia White & Case Full timeGuest Services Assistant RoleAt White & Case, we're seeking a highly skilled Guest Services Assistant to join our Global Operations Team. This role offers an exceptional opportunity to work closely with partners, business leaders, and colleagues across our global network of offices.Key Responsibilities:Provide World-Class Service by setting up meeting rooms...
-
Guest Services Coordinator
4 weeks ago
Melbourne, Victoria, Australia White & Case Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will play a vital role in delivering exceptional client experiences and ensuring the smooth operation of our offices.Key ResponsibilitiesProvide exceptional client service and support...
-
Guest Services Coordinator
1 month ago
Melbourne, Victoria, Australia White & Case Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will play a vital role in delivering exceptional client experiences and ensuring the smooth operation of our offices.Key ResponsibilitiesProvide exceptional client service and support...
-
Case Manager
3 weeks ago
Melbourne, Victoria, Australia Toll Group Full timeAbout Toll GroupToll Group is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services including supply chain management, warehousing, and dedicated transport solutions.Case Manager &...
-
Case Manager
2 months ago
Melbourne, Australia Refuge Victoria Full timeAbout the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...
-
Case Manager
5 months ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
5 months ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49161 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
5 months ago
Melbourne, Australia Georgina Martina Inc. Full timeAbout the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...
-
Case Manager
5 months ago
Melbourne, Australia Kennedy Reid Full timeWork from home flexibility, 2 days in the office - Competitive Salary + 10% annual bonus + employee discounts - Offices based in Sydney or Melbourne **THE ROLE** - Manage a mixed portfolio of Comcare claims - Come up with strategies and drive RTW outcomes - Provide input in stakeholder case conferences to progress claims - Liaise with internal managers and...
-
Global Operations Team Member
2 days ago
Melbourne, Victoria, Australia White & Case Full timeAbout the RoleAs a Guest Services Assistant at White & Case, you will play a key role in providing our clients with a distinctive client experience. You will work closely with our Office Operations Manager to ensure our facilities are always immaculate and that both meeting rooms and communal staff areas are clean, tidy, and set up ready for use by internal...
-
Practice Assistant
4 weeks ago
Melbourne, Victoria, Australia White & Case Full timeAbout the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will provide administrative support to partners and lawyers, ensuring the smooth operation of our business.Key ResponsibilitiesProvide general administrative support, including arranging meetings,...
-
Case Manager
5 months ago
Melbourne, Australia Total Claims Solutions Full timeIf you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our clients’ needs and recognise that personal service is key. Diversity and...
-
Case Manager
5 months ago
Melbourne, Australia Total Claims Solutions Full time**Working at Total Claims Solutions is more than just having a job.**: If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing _from_ you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our...
-
Practice Assistant
1 month ago
Melbourne, Victoria, Australia White & Case Full timeAbout the RoleWe are seeking a highly skilled and organized Practice Assistant to join our Global Operations Team at White & Case. As a key member of our team, you will provide administrative support to partners and lawyers, ensuring seamless day-to-day operations and contributing to the success of our business.Key ResponsibilitiesProvide general...
-
Associate: Disputes
2 weeks ago
Melbourne, Australia White & Case Full time**Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Melbourne office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...
-
Case Manager
1 month ago
Melbourne, Australia Michael Page Full timeCollaborative team-environmentFull time permanent opportunityAbout Our ClientA global and leading logistics organisation based in St Kilda Road, are a passionate and down to earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences. As well as a competitive salary, and additional leave benefits you'll be...
-
Guest Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia White & Case Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Assistant to join our team at White & Case. As a key member of our Global Operations Team, you will play a vital role in providing exceptional client experiences and ensuring the smooth operation of our facilities.Key ResponsibilitiesSet up meeting rooms and function spaces for...
-
Guest Services Assistant
2 weeks ago
Melbourne, Victoria, Australia White & Case Full timeJob SummaryWe are seeking a Guest Services Assistant to join our team at White & Case. This role is responsible for providing exceptional client service, maintaining facilities, and ensuring a seamless experience for our clients.Key ResponsibilitiesSet up meeting rooms and function spaces for meetings and events.Take tea and coffee orders, prepare, and...
-
Case Manager
4 weeks ago
Melbourne, Victoria, Australia Toll Transport Pty Ltd Full timeAbout Toll GroupToll is a leading logistics and transportation company that provides innovative solutions to businesses and governments around the world. With a presence in 27 markets and a network spanning 150 countries, we offer a wide range of services, from end-to-end supply chain solutions to dedicated transport services.The OpportunityWe are seeking a...
-
Case Manager
5 months ago
Melbourne, Australia EML Group Full timeCase Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...
