Case Manager
4 months ago
Case Manager
EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.
**THE OPPORTUNITY**
As part of our diverse team based in **Melbourne** **,** you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
Do you have a passion for making a difference in people's lives? Come join us as a Case Manager and make a difference in the lives of injured workers in the **Federal Self Insurance space** Working as part of the **Federal Self Insurance team,** this exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work.
This will be **a permanent, full time** position based in our **Melbourne** office, with flexibility to work from home up to 3 days per week.
**YOUR RESPONSIBILITIES**
- Provide early, timely and personal customer focused and empathetic service to injured workers and employers.
- Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
- Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
- Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).
- Conduct claims reviews, case conferences or face to face meetings with clients as required.
**ABOUT YOU**
- Previous experience within the medical or corporate field, specialising in customer service is high desirable.
- Experience in managing claims in the workers compensation scheme or the Safety Rehabilitation Act (SRC) is advantageous but not necessary.
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills
- Careful consideration to detail with a high concern for accuracy
- Strong stakeholder engagement and management
- Committed to supporting injured workers with their recovery and return to work
**WHAT WE OFFER**
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.
Job ID JR2832
-
Associate: Disputes
3 months ago
Melbourne, Australia White & Case Full time**Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Melbourne office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...
-
Associate: Environment
3 months ago
Melbourne, Australia White & Case Full time**Associate: Environment & Planning** **The opportunity** - Are you ready to make your mark as part of the Environment and Planning Practice in our Melbourne office? At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. We foster a collegial working environment...
-
Paralegal
7 months ago
Melbourne, Australia White & Case Full time**Position Summary** The Paralegal is a key member of the Land, Planning & Environment team and has an important role to assist with matter management for major projects and filing obligations for Panel, VCAT and Supreme Court proceedings and property and environmental searches. **Duties and Accountabilities** - Assisting to manage legal issues register...
-
Case Manager
4 months ago
Melbourne, Australia Refuge Victoria Full timeAbout the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...
-
Case Manager
7 months ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
7 months ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
2 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 44634 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
1 week ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46856 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
2 days ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49116 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
7 months ago
Melbourne, Australia Georgina Martina Inc. Full timeAbout the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...
-
Case Manager
6 days ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 45871 - **Fixed-term, Full-Time (40 hours per week with monthly ADO)**: - ** Case Manager Role (SW2/OT2/RPN3/P2)** Austin Health is the major provider of tertiary health...
-
Case Manager
1 week ago
Melbourne, Australia Total Claims Solutions Full time**The Role** As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims guidelines and...
-
Case Manager
6 days ago
Melbourne, Australia Total Claims Solutions Full timeMelbourne **The Role** As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims...
-
Case Manager
2 weeks ago
Melbourne, Australia Fuse Recruitment Full timeCase Manager - **Location**: - Melbourne - Victoria - **Work Type**: - Permanent - **Salary**: - AU$75000 - AU$80000 per annum + super, incentives & salary reviews - **Reference**: - 23721 - **We are looking for experienced Claims Consultant/Case Manager to join our clients team!** This exciting case management role is to pro-actively manage a portfolio...
-
Associate: Major Projects
3 months ago
Melbourne, Australia White & Case Full time**Associate: Major Projects & Infrastructure** **The opportunity** Are you ready to make your mark as part of the Project Delivery Practice in our Sydney office? With experience in major projects and infrastructure, particularly in the transport, power, and renewables sector, you will be joining a growing team with fantastic career progression...
-
Associate: Disputes
1 month ago
Melbourne, Australia White & Case Full time**Associate: Disputes** **The Opportunity** Are you ready to make your mark as part of the Commercial Litigation Practice in our Sydney office? Globally recognised for the breadth and local depth of our experience, we are trusted advisors to the world’s leading Infrastructure providers. As well as guiding clients through their most complex and...
-
Case Manager
7 months ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
2 days ago
Melbourne, Australia Kennedy Reid Full timeWork from home flexibility, 2 days in the office - Competitive Salary + 10% annual bonus + employee discounts - Offices based in Sydney or Melbourne **THE ROLE** - Manage a mixed portfolio of Comcare claims - Come up with strategies and drive RTW outcomes - Provide input in stakeholder case conferences to progress claims - Liaise with internal managers and...
-
Associate: Tax
13 hours ago
Melbourne, Australia White & Case Full time**Associate: Tax** Our opportunity - Are you ready to make your mark as part of the Tax team in our Melbourne or Sydney Office? As an Associate, you will have good judgment, excellent analytical skills, and the intellectual rigor to provide high level advisory services on some of Australia’s largest transactions and specifically stamp duty advice to...
-
Case Manager
7 months ago
Melbourne, Australia Total Claims Solutions Full timeIf you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you. **Why join us?**: We know that in order to effectively shape and evolve our culture we need the right people behind us. We are committed to our clients’ needs and recognise that personal service is key. Diversity and...