Case Manager
6 days ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
- Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.- Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.- The opportunity:
Due to ongoing growth within the business we have an exciting opportunity for an energetic individual to join our Government & Defence team as a Case Manager in our Melbourne office You will play a crucial role by assisting case managers in the relocation of Australian Defence Force (ADF) Members & their families across Australia. Our team strive to ensure that all ADF Members experience a superior relocation, and are on the lookout for our next superstar to join our team
As a Case Manager, your activities may include:
- Develop and maintain effective and professional customer relationships.- Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process- Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and Client Key Performance Indicators.- Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.- Expectation management ensuring Members and their families understand service scope and the relocation life cycle.- Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met.
About you:
- Case management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)- Strong experience working in customer service industry- The ability to interpret policy and legislation
- Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders- Strong attention to detail & time management skillsWhy join us:
- Hybrid work arrangements available after probation period- Vibrant office on St Kilda Road Melbourne- Competitive salary and benefits package.- Career development and advancement opportunities.- Collaborative and supportive team culture.- Make a meaningful impact and contribute to the success of the organization.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
-
Case Manager
7 hours ago
Melbourne, Victoria, Australia attorney general department Full timeAbout the RoleThe Attorney General's Department is seeking a highly skilled Case Manager to join our team. As a key member of our Case Management branch, you will be responsible for managing applications for review from lodgement through to finalisation.Your Key ResponsibilitiesUndertake pre-constitution functions related to the management and resolution of...
-
Case Manager
5 days ago
Melbourne, Australia Refuge Victoria Full timeAbout the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...
-
Case Manager
4 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46004 **Case Manager** - ** Permanent, part-time position (30.4 hours p/week)**: - ** Registered Nurse (Grade 3), Occupation Theraprist (Grade 2), Social Worker (Grade 2)...
-
Case Manager
3 weeks ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
4 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
2 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46856 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
3 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 44634 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...
-
Case Manager
1 week ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49116 Austin Health is the major provider of tertiary health services, health professional education and research across 3...
-
Case Manager
2 weeks ago
Melbourne, Australia Georgina Martina Inc. Full timeAbout the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...
-
Case Manager
2 weeks ago
Melbourne, Australia Total Claims Solutions Full time**The Role** As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims guidelines and...
-
Case Manager
2 weeks ago
Melbourne, Australia Total Claims Solutions Full timeMelbourne **The Role** As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome. You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims...
-
Case Manager
4 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 47188 Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and...
-
Case Manager
2 weeks ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 45871 - **Fixed-term, Full-Time (40 hours per week with monthly ADO)**: - ** Case Manager Role (SW2/OT2/RPN3/P2)** Austin Health is the major provider of tertiary health...
-
Case Manager
4 weeks ago
Melbourne, Australia Fuse Recruitment Full timeCase Manager - **Location**: - Melbourne - Victoria - **Work Type**: - Permanent - **Salary**: - AU$75000 - AU$80000 per annum + super, incentives & salary reviews - **Reference**: - 23721 - **We are looking for experienced Claims Consultant/Case Manager to join our clients team!** This exciting case management role is to pro-actively manage a portfolio...
-
Case Manager
1 week ago
Melbourne, Australia Kennedy Reid Full timeWork from home flexibility, 2 days in the office - Competitive Salary + 10% annual bonus + employee discounts - Offices based in Sydney or Melbourne **THE ROLE** - Manage a mixed portfolio of Comcare claims - Come up with strategies and drive RTW outcomes - Provide input in stakeholder case conferences to progress claims - Liaise with internal managers and...
-
Case Manager
2 weeks ago
West Melbourne, Australia Employment Plus AU Full timeNumber of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Case Manager
3 weeks ago
Melbourne, Australia Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...
-
Case Manager
3 weeks ago
Melbourne, Australia Profusion Group Full timeFull time, Permanent Position - Multiple Positions - Join Australia's leading organisation in Workers Compensation **- Full time, Permanent Position** - **Based in Melbourne CBD**: - **Multiple Positions** **Company Overview** Exciting opportunity to join one of the leader's in Workers Compensation claims for multiple Case Managers based in the Melbourne...
-
Case Manager
4 weeks ago
Melbourne, Australia Drug and Alcohol Treatment Court (DATC) - County Court of Victoria Full timeAbout the role The foundational purpose of the Drug and Alcohol Treatment Court (DATC) is to promote recovery and, through the rehabilitation of the person, to protect the community from further substance-driven offending The DATC is an alternative to traditional sentencing options in the CCV. The Case Managers are part of a multidisciplinary team including...
-
Case Manager
4 weeks ago
West Melbourne, Australia The Salvation Army Full timeABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here...
