Service Solution Specialist

5 months ago

City of Sydney, Australia Otis College of Art and Design Full time

Date Posted:

2024-04-03

Country:

Australia

Location:

LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

About You

Otis is growing, and we are looking for a Service Solution Specialist to cover Northwest NSW (North Sydney to Western suburbs).


The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

Permanent role

Report to the Service Support Manager

Key Responsibilities

Manage a portfolio of elevator units by maintaining good working relationships with existing customers.

Serve as primary contact for timely resolution of customer needs surrounding inquiries.

Develop new customers via cold calling, networking, bids, and tenders

Develop your own sales strategy to achieve sales targets

Use Otis’ sales tools to track opportunities, pipeline, and forecast sales results effectively

Conduct sales negotiations and close deals

Collaborate with fellow team members, including other sales representatives and field colleagues.

What you will need to be successful

Have a Bachelor’s or Master’s degree in Business, Engineering, or equivalent.

Experience working within a large, matrixed company environment and proven sales track record for developing and selling large deals.

Sales experience within the Lift or Engineering industry will be preferred.

Hold a valid driver’s license.

Initial experience in the sale of technical service agreements

Have a strong customer and service orientation, including excellent interpersonal skills

Have a high level of commitment and reliability.

Target-focused, able to work at pace in a demanding, complex corporate organization.

Benefits

Competitive base salary and car allowance

Quarterly paid Sales incentive

Access to funded study schemes such as our industry-leading Employee Scholarship Program

A culture that encourages innovative ideas and appreciates our talent is the key to our success.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Apply today to join us and Build what’s next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. 

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. 

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. 

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext

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