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Mobile Service Technician

1 month ago

Sydney, Australia Specialist Health Solutions Group Full time

**Mobile Service Technician**

**Who are Inivos?**
Inivos is a global med-tech company that provides specialist decontamination solutions, validated by automated digital reports, to healthcare and life science organisations, to support in eliminating the opportunity for acquiring infections.

We are relentless in our pursuit of excellence. We hunger for knowledge, challenges, and the constant evolution of healthcare solutions, which drives us to push boundaries, fostering a dynamic, innovative environment. Grounded in humility, we recognise the collective strength of our diverse team. We acknowledge that collaboration fuels innovation. Our humility allows us to learn from each other, embrace feedback, and continuously grow, fostering a culture of mutual respect and open communication. Intelligence is not just about technical prowess; it's about emotional intelligence, effective collaboration, and strategic thinking.

Together, these values create a culture where ambition meets collaboration, where passion meets practicality, and where innovation meets impact. People who live our values, thrive at Inivos and benefit both personally and professionally by engaging in the Inivos journey.

**What are we looking for in this position?**
- Provide on-site technical support for the installation, maintenance, and repair of med tech products.
- Diagnose and troubleshoot issues, ensuring timely resolution to minimise downtime.
- Conduct regular preventive maintenance checks on the machines to ensure optimal performance.
- Provide support to customers by way of customer training and demonstrations.
- Provide feedback on recurring technical issues for continuous improvement.
- Provide excellent customer service.

**What will we need you to have?**
- Proven experience as a Field Engineer or Service Technician.
- Strong technical skills in diagnosing and repairing machines on site
- Ability to work independently and proactively in a fast-paced environment.
- Excellent customer service and interpersonal skills.
- Full Driving Licence and able to be road-based Monday to Friday
- Be able to travel across all of Australia and New Zealand where necessary.

**What will you get?**
- AUD 90,000 to AUD 110,000
- Profit Sharing Bonus Scheme
- 25 days holiday + bank holidays
- Commitment to your Personal & Professional Development
- Contributory Pension
- Employee Discounts and Employee Assistance Platform