Senior Financial Services Specialist

1 week ago


City of Armadale, Australia Westpac Full time
About Us

Westpac is a leading financial institution dedicated to creating better futures for our customers, communities, and employees.

Job Description

We are seeking an experienced Senior Financial Services Specialist to join our team in Armadale WA. As a key member of our branch network, you will provide exceptional customer service and support to our clients, helping them achieve their financial goals.

Key Responsibilities:
  • Build strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Assist with transactional and savings banking needs, referring complex issues to specialist teams when required.
  • Proactively contact existing customers via phone or email to ensure seamless banking experiences.
What We Offer
  • A competitive salary of $70,000 - $90,000 per annum (depending on experience).
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A supportive and inclusive work environment that values diversity and flexibility.
  • Access to a range of employee benefits and perks.
Requirements
  • Previous experience in customer-facing roles, preferably in financial services.
  • Strong communication and interpersonal skills.
  • Ability to build long-term relationships and manage customer expectations.


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