Admissions Officer

4 weeks ago

Brisbane City, Australia Australian College of Applied Professions Full time

About the role 

Navitas; Careers and Industry Division is seeking a Domestic Admissions Officer to assess student applications for study, where you will provide input on admissions processes, quantify the quality of student applications, and work collaboratively with the Student Recruitment team to secure student enrolments across our national campuses.

The successful candidate will need previous experience working in admissions, plus exceptional communication, and administrative skills.

This role will work in collaboration with the Navitas Careers & Industry Student Recruitment team, the applicant, and their agents (where applicable) with the intention of providing high levels of service, high attention to detail and accuracy when processing all paperwork, resulting in successful offers and enrolments to domestic applicants. 

This role supports a team working in a busy and diverse environment and will require a collaborative attitude and strong organisation skills.

Key responsibilities will include but not be limited to:

  • Assess applications for domestic students and process letters of offer and confirmations of enrolment within agreed turnaround times
  • Maintain knowledge and respond to student enquiries on course entry requirements and admission programs, alternative entry and pathway courses for applicants
  • Maintain the accuracy of student records across all systems and issuing documents in a timely and accurate manner
  • Demonstrated knowledge of legislative framework, ensuring and maintaining complete regulatory and corporate policy compliance throughout the process
  • Maintain and upkeep the recognition of prior learning application system
  • Collaboratively assess and shortlist student scholarship applications

To be successful in this role, the ideal candidate will have:

  • Excellent administrative, time-management, and organisational skills with a high level of attention to detail and commitment to quality
  • 1-2 year’s experience working in an education admissions or student administration environment
  • Customer-focused and able to deliver a high level of service to internal and external stakeholders
  • A passion for compliance, adhering to company processes, as well as the guidelines of external accrediting bodies
  • Proven ability to provide effective analytical and problem solving skills with a solution driven attitude
  • A drive to push past the obvious and investigate with a thorough eye, considering outside the box solutions that are mutually beneficial to our students and the business
  • Strong personal drive and self-motivation
  • Ability to communicate professionally and effectively with all levels within the organisation
  • Ability to work as part of a team as well as independently
  • Experience in Microsoft Word, Excel, Outlook, and CRM databases

What we can do for you:

  • Collegial and collaborative environment with the aim of academic excellence
  • Up to 75% staff study scholarship for all courses with the Australian College of Applied Professions or 50% for any Navitas institute
  • Health & wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
  • Salary packaging and novated leasing
  • A psychologically safe environment with a team and leaders that care about you

About Us

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year. 

How to apply:

Please supply a resume and cover letter outlining how you meet the above critieria and apply online via this service. 

Applications close on Friday, 15/11/2024 at 6:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers
Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers

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