Support Coordinator

5 months ago

Brisbane City, Australia Centacare Brisbane Full time

InFocus Disability Services is a Support Coordination and Plan Management service and part of the Catholic Archdiocese of Brisbane. InFocus works in partnership with Xavier Children’s Support Network, which has been operating in the disability services sector in Brisbane for over 60 years. Xavier has a long and proud history of providing a range of high-quality services for children and young people with complex health and disability needs.
We’re looking for a talented professional to join our team providing coordination services to NDIS participants of all ages. This is a permanent opportunity with a blend of working from home and from our Woolloongabba office. This hybrid arrangement will have on-going support and easy access to the manager and other team members. Some work-related travel will also be required.
The role will see you help participants to understand and implement their plans which align with the individual’s goals, support capacity-building and resilience of the participant and provide links to tailored informal, formal and mainstream supports.

Key duties :

Provide expert and accurate advice and assistance to participants including discussion and implementation of NDIS plan goals and objectives Work with families and Participants to increase their future capacity to independently manage their supports as required which may include: - identifying a range of appropriate services and supports
- provide assistance, mentoring and support to resolve service-delivery related issues that arise
- provide support and assistance to Participants and/or their families in order to ensure budgets align with the use of services
Monitor and report participant outcomes, coordinate services and work within the financial boundaries of each plan Develop and foster strong local networks and knowledge of service provider Other duties as required Attributes required :
Knowledge of disability services, NDIS and inclusion principles, as well as a thorough understanding of mainstream and community services or the ability to quickly acquire knowledge Ability to identify barriers to supports and highly developed skills in working within complex family situations to assist in the achievement of participants goals Solid understanding of the impact of disability pertaining to the individual as well as their family and stakeholders Well-developed communication and interpersonal skills including the ability to manage conflict and resolve/mediate as required Ability to work with a high busy caseload of participants, meet deadlines and prioritise as required Ability to positively represent the organisation and to connect with, build and maintain networks/relationships in the community which maximise use of available resources and enhance positive outcomes The ability to work autonomously by managing your own workload as well as the ability to contribute to the Support Coordination team Strong technology-based skills including client information management system and Microsoft Office suite of products Ability to work both autonomously and collaboratively with team members and external stakeholders to facilitate seamless service to participants Other requirements :
Relevant qualification and/or equiv. industry knowledge and skills from experience in sector Blue Card, NDIS Worker Screening Card and suitable Police Certificate or ability to acquire Current Australian Drivers Licence Commitment to the organisation’s values and philosophy
To Apply :

Attach a copy of your current resume/CV and cover letter to register your interest in the position. The cover letter should be no more than 2 pages and outline how you meet the required attributes within the context of the role.

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.

Please visit our website www.infocusdisability.org.au for further information.

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