Senior Communications Manager

2 weeks ago

Richmond, Australia Australia Post Full time

Help us deliver like never before 
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  
The Senior Communications Manager, Content & Channels is part of the team that carries responsibility for protecting and enhancing Australia Post’s reputation, which is achieved through the delivery of Australia Post’s communications strategy.

 
The Senior Communications Manager, Content & Channels will have responsibility for creating the content strategy, driving a consistent tone of voice across enterprise-wide communication with flow-through to external and social. Consolidating and optimising the use of digital internal channels, specifically driving the use of Viva Engage – our enterprise internal social channel, across the network. The Senior Communications Manager, Content & Channels will drive communications campaigns with key stakeholders across all areas of the business, focusing on amplifying those that deliver on Australia Post’s Post26 strategic objectives.

This role will work to implement and bring to life AP’s positions and decisions via managing resources and activities within the Communications team. Critical to this role will be working collaboratively across the Enterprise Communications and Business Unit teams, as well as PR and Media teams. You will build effective relationships at all levels of the business and develop a deep understanding of business needs and stakeholder audiences.

 

You’ll be responsible for:

  • Managing the effectiveness of Australia Post’s content and channels, leverage new and existing channels to support strategic objectives
  • Writing the Enterprise-wide content strategy to keep developing what we share in new and refreshed communication channels
  • Leveraging analytics and new tools such as Viva Amplify and Viva Connections to enable cross-department communication and engagement across leaders and teams
  • Playing a key role in the development and delivery of the Communications strategy and the strategic initiatives that will improve communication and engagement for our team members
  • Building trusted relationships with leaders across Australia Post, prepare communication plans, messaging and presentations, as needed
  • Working with Business Unit Communications team members to develop a deep understanding of the priorities, issues and opportunities to work collaboratively 
  • Supporting key enterprise projects and initiatives by developing and advising on communications approaches to enhance team member and stakeholder engagement
  • Working with Executive Managers and the Collaboration team to deliver key events (e.g. Town Halls) in both face to face and virtual formats that lead the best-practice use of technology available
  • Identifying external opportunities to leverage media and Executive thought leadership to promote internally and encourage team members to share with their social professional networks
  • Being a key member of the Communication’s extended leadership team
  • Collaborating with the wider Communications team to ensure consistency of business messages and alignment with enterprise-wide programs
  • Driving the Enterprise Communications activity and campaigns
  • Working with the Head of Enterprise to identify opportunities for innovation for the team and manage new projects 

About you  
You are a seasoned communications expert and leader. Content is your passion and creating campaigns is second nature. Action-oriented, creative and driven by data you are organised, efficient, adaptable and have a solution-focused attitude. You’re inquisitive, proactive, eager to get stuff done, and enjoy building strong relationships with team members and stakeholders across the business. 

What are we looking for?

  • Relevant tertiary qualifications in communications or a related discipline in a large and complex organisation
  • Project management skills to ensure that large scale programs are planned, run and evaluated efficiently and consistently
  • Experience in developing, executing, and evaluating communication plans and campaigns
  • Exceptional oral, writing, editing and storytelling skills with an excellent understanding of a wide variety of communication channels and techniques, including digital communications 
  • Natural curiosity about issues and developments        about current news issues, and in the broader community socio-political environment
  • Highly organised and efficient
  • Ability to work through ambiguity
  • Demonstrated leadership of teams, interpersonal, change communication and project management skills
  • Understanding of issues and reputational impact

How we’ll deliver for you

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose


 We’re delivering together 
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au 

  • Senior Communications Manager

    1 week ago

    Richmond, Australia Australia Post Full time

    About the OpportunityThe Senior Communications Manager, Content & Channels is a key role within the Communications team at Australia Post. This position is responsible for developing and implementing a comprehensive content strategy that aligns with the organization's strategic objectives.Key Responsibilities:Develop and execute a content strategy that...

  • Communications Manager

    3 weeks ago

    Richmond, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Community Champion

    3 months ago

    Richmond, Australia Youngster.co Full time

    **Highlights** - Network with local seniors to engage them in our program. - Coordinate with a team of local youngsters. - Get paid to make a difference in your community. **About Us** Youngster.co is a social enterprise startup with a purpose. We believe in the power of community and technology to bridge generational gaps. The Youngster.co program brings...

  • Community Champion

    3 weeks ago

    Richmond, Australia Youngster.co Full time

    **Highlights** - Network with local seniors to engage them in our program. - Coordinate with a team of local youngsters. - Get paid to make a difference in your community. **About Us** Youngster.co is a social enterprise startup with a purpose. We believe in the power of community and technology to bridge generational gaps. The Youngster.co program brings...

  • Communications Manager

    3 weeks ago

    Richmond, Australia Australia Post Full time

    Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  About the...

  • Communications Manager

    2 weeks ago

    Richmond, Australia Australia Post Full time

    Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  About the...

  • Community Relations and Partnerships Manager

    4 days ago

    Richmond, Australia Australia Post Full time

    **Help us deliver for Australia** Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Senior Service Management Specialist

    2 days ago

    Richmond, Australia Australia Post Full time

    {"title": "Senior Service Management Specialist", "content": "Deliver Exceptional ServiceWe're seeking a Senior Service Management Specialist to govern and manage core practices of IT Service Management for Australia Post. This role will focus on supporting the resolution of high-priority incidents, proactive incident prevention, emergency change...

  • Senior Brand Manager

    3 months ago

    Richmond, Australia Mattel, Inc. Full time

    Posting Title Senior Brand Manager Requisition Number R229246 Company Mattel Australia Location Richmond, Victoria Address 658 Church Street Zip Code 3121 Job Category MarketingCREATIVITY IS OUR SUPERPOWER....

  • Strategic Communications Specialist

    1 week ago

    Richmond, Australia Australia Post Full time

    About the OpportunityThe Communications Manager (12-month contract) will develop and implement communications that support strategic initiatives relating to Network Operations and Retail.You will work to bring Australia Post's priorities to life via internal communications, with some flow into external. You will also build effective relationships at all...

  • Senior Brand Manager

    1 day ago

    Richmond, Australia Mattel Full time

    {"title": "Senior Brand Manager", "description": "Unlock Your Potential as a Senior Brand Manager at MattelCreativity is our superpower, and we're looking for a talented Senior Brand Manager to join our Marketing team. As a key player in our organization, you'll be responsible for driving the development of annual marketing plans for long-term growth on our...

  • Senior Project Manager

    3 days ago

    Richmond, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Senior Project Manager to lead a complex, multi-country payroll project for a leading organization. This role will require a deep understanding of payroll systems, processes, and regulations across multiple countries.Key ResponsibilitiesPayroll ExpertiseDemonstrate in-depth knowledge of payroll systems,...

  • Senior Brand Manager

    4 months ago

    Richmond, Australia Mattel Full time

    CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. At Mattel we are at our best when every member of our team feels respected, included, and heard. We are committed to facilitating a diverse...

  • Senior Project Manager

    3 days ago

    Richmond, Australia Randstad Full time

    The Role: We are seeking a Senior Project Manager to lead a complex, multi-country payroll project. This role will ensure the successful delivery of the project within budget and on schedule, leveraging a deep understanding of payroll systems and processes. The Senior Project Manager will possess strong stakeholder management, project planning, and execution...

  • Senior Project Manager

    1 week ago

    Richmond, Australia Randstad Full time

    About the RoleWe are seeking a seasoned Senior Project Manager to lead a complex, multi-country HCM payroll project. This role will ensure the successful delivery of the project within budget and on schedule, leveraging a deep understanding of HCM payroll systems and processes.Key ResponsibilitiesProject Management:Develop and execute comprehensive project...

  • Senior Brand Manager

    2 days ago

    Richmond, Australia Mattel, Inc. Full time

    {"h1": "Senior Brand Manager - Marketing Expert", "p": "At Mattel, we're seeking a seasoned Senior Brand Manager to drive marketing success for our iconic brands. As a key member of our Marketing team, you'll develop and execute go-to-market plans that inspire wonder in children and drive commercial growth.Key Responsibilities:* Develop annual marketing...

  • Management & Senior Leadership (Social Work & Community Services) - Healthscope

    1 month ago

    Richmond, Australia Healthscope Full time

    Are you a Clinical Psychologist with excellent interpersonal and therapeutic skills, and a passion for delivering high quality patient care?The Melbourne Clinic, situated in Richmond, Victoria is Australia’s largest private mental health service, providing a variety of recovery focussed inpatient and outpatient programs that are tailored to meet the needs...

  • Senior Service Management Specialist

    3 days ago

    Richmond, Australia Australia Post Full time

    Help us deliver like never before  We’re looking for a Senior Service Management Specialist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while...

  • Senior Management Accountant

    1 month ago

    Richmond, Australia Michael Page Full time

    Immediate Start, Hybrid Working, Richmond Location18-month Contract with View of Transitioning to PermanentAbout Our ClientOur client is an ASX listed manufacturing company based in Richmond.Job DescriptionThe Senior Management Accountant will be responsible for the following: Partner with cost centre managers to assist in managing budgets Prepare monthly...

  • Community Relations and Partnerships Manager

    4 days ago

    Richmond, Australia Australia Post Full time

    Help us deliver for Australia Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.About the...