North QLD Poker Operations Manager

2 weeks ago

Townsville, Australia Entain Full time

Hello and Kia Ora


Start your game…

At Entain Venues & become part of the team driving the Australian Poker League (APL) to new heights. As the largest provider of poker tournaments and events in Australia, APL is committed to delivering premier experiences for players of all skill levels nationwide.

We’re looking for a dedicated and driven individual to join us as the North QLD State Poker Operations Manager. In this role, you’ll oversee all aspects of poker operations across North Queensland, ensuring seamless tournament execution, building strong partnerships with venues, and developing strategies to grow and engage our player base.

If you’re passionate about delivering exceptional experiences and ready to take the next step in your career with a dynamic and growing organization, Entain Venues is the place to be.

Where and How You Will Work
In this role, you'll be travelling in a company van, covering locations from Wide Bay up to Cairns to support and oversee poker operations across North Queensland.

At Entain Australia and New Zealand, we value flexibility and understand the unique demands of on-the-road roles. This position provides the opportunity to manage your schedule and travel across various locations, ensuring that our tournaments are successfully executed, and our players enjoy exceptional experiences at every venue.

Your day-to-day.

  • Organize, coordinate, and oversee poker tournaments across multiple venues in North Queensland, including executing satellite campaigns for The Ville600, NQ Classic, and APL Million events.
  • Build and maintain strong relationships with venue partners, ensuring compliance with APL standards and agreements.
  • Foster a positive player experience through excellent customer service and operational excellence.
  • Lead and motivate a team of tournament directors and staff to ensure seamless event delivery.
  • Identify opportunities for growth and expansion of APL’s presence in Nth QLD.
  • Ensure all operations adhere to relevant laws, regulations, and licensing requirements.

You’re a match if you have…

  • Minimum 3 years of experience in poker operations, event management, or similar roles within gaming or hospitality.
  • Proven ability to lead and manage a team effectively.
  • Strong organizational and logistical skills with a high attention to detail.
  • Excellent verbal and written communication skills, with the ability to engage effectively with players, venues, and stakeholders.
  • Flexibility to work evenings, and weekends, and travel across North Queensland as required.
  • Familiarity with poker industry practices, tournament structures, and North Queensland gaming regulations.

Entain Lifestyle

  • Embrace your need for a work-life balance through our 9-day fortnight.
  • Celebrate the joy of starting a family with 12 weeks of paid parental leave.
  • Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
  • Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
  • A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
  • Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
    We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.



Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at careers@entaingroup.com.au or hit apply now.

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