Poker Operations Manager
2 weeks ago
Role Overview
Entain is seeking a seasoned Poker Operations Manager to oversee all aspects of poker operations across North Queensland. As a key member of our team, you will be responsible for ensuring seamless tournament execution, building strong relationships with venue partners, and driving growth and engagement of our player base.
Key Responsibilities
- Organize, coordinate, and oversee poker tournaments across multiple venues in North Queensland, including executing satellite campaigns for The Ville600, NQ Classic, and APL Million events.
- Establish and maintain strong partnerships with venue partners, ensuring compliance with APL standards and agreements.
- Foster a positive player experience through excellent customer service and operational excellence.
- Lead and motivate a team of tournament directors and staff to ensure seamless event delivery.
- Identify opportunities for growth and expansion of APL's presence in Nth QLD.
- Ensure all operations adhere to relevant laws, regulations, and licensing requirements.
Requirements
- Minimum 3 years of experience in poker operations, event management, or similar roles within gaming or hospitality.
- Proven ability to lead and manage a team effectively.
- Strong organizational and logistical skills with a high attention to detail.
- Excellent verbal and written communication skills, with the ability to engage effectively with players, venues, and stakeholders.
- Flexibility to work evenings, and weekends, and travel across North Queensland as required.
- Familiarity with poker industry practices, tournament structures, and North Queensland gaming regulations.
What We Offer
- 9-day fortnight to help you maintain a healthy work-life balance.
- 12 weeks of paid parental leave to support you during this special time.
- A range of wellness benefits, including heavily subsidized gym memberships and other paid-for services.
- A fully stocked fridge and pantry to ensure you have a convenient breakfast and lunch option.
- Access to a wealth of learning and development opportunities to help you grow your expertise and professional growth.
- Company-wide events to recognize and celebrate the achievements of our exceptional team.
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