Regional Operations Manager

2 weeks ago


Townsville, Queensland, Australia 4WD SUPACENTRE Full time
{"title": "Regional Operations Manager", "content": "Job Summary

4WD Supacentre is seeking a highly skilled Regional Operations Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales and operations performance across our regional stores network.

Key Responsibilities
  • Collaborate with the National Retail Manager and Regional Sales Manager to ensure stores are prepared to deliver on key operations KPIs.
  • Coach and develop leaders across the stores network to drive optimal productivity and customer satisfaction.
  • Provide thought leadership on proposals and plans to drive growth and profitability for the region.
  • Lead and establish a compliance culture aligned to achieving customer advocacy benchmarks and other key performance indicators.
  • Drive memorable customer experiences by building team confidence, skills, and knowledge through consistent learning and training.
  • Identify local business opportunities to attract new customers and maximize visual merchandising and social media.
  • Collaborate with the National WHS Manager to ensure adherence to safety frameworks and policies.
Requirements
  • Previous leadership experience in a similar role within the Outdoor, Lifestyle, or Retail industry.
  • Excellent interpersonal skills, highly emotionally intelligent, and resilient as an effective relationship manager.
  • Significant problem-solving skills with sound judgement and commercial acumen.
  • Significant influencing and coaching skills to build and drive leadership and team capability.
  • Proven operations and project management knowledge, skills, and experience.
  • Highly self-motivated, proactive, and inspirational leader with a successful track record in driving discretionary effort.
  • Ability to drive effective stakeholder relationships.
  • Proven ability to drive reporting through data and analytics to support actionable insights and planning.
What We Offer
  • Full-time role based in Far North QLD.
  • Salary - 120K Base plus Superannuation, annually.
  • Generous discounts on company products.
  • Paid Parental Leave.
  • Frequent travel required.

4WD Supacentre is one of Australia's leading and fastest-growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.

", "lang_code": "en"}

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