Regional Operations Manager
2 weeks ago
4WD Supacentre is seeking a highly skilled Regional Operations Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales and operations performance across our regional stores network.
Key Responsibilities- Collaborate with the National Retail Manager and Regional Sales Manager to ensure stores are prepared to deliver on key operations KPIs.
- Coach and develop leaders across the stores network to drive optimal productivity and customer satisfaction.
- Provide thought leadership on proposals and plans to drive growth and profitability for the region.
- Lead and establish a compliance culture aligned to achieving customer advocacy benchmarks and other key performance indicators.
- Drive memorable customer experiences by building team confidence, skills, and knowledge through consistent learning and training.
- Identify local business opportunities to attract new customers and maximize visual merchandising and social media.
- Collaborate with the National WHS Manager to ensure adherence to safety frameworks and policies.
- Previous leadership experience in a similar role within the Outdoor, Lifestyle, or Retail industry.
- Excellent interpersonal skills, highly emotionally intelligent, and resilient as an effective relationship manager.
- Significant problem-solving skills with sound judgement and commercial acumen.
- Significant influencing and coaching skills to build and drive leadership and team capability.
- Proven operations and project management knowledge, skills, and experience.
- Highly self-motivated, proactive, and inspirational leader with a successful track record in driving discretionary effort.
- Ability to drive effective stakeholder relationships.
- Proven ability to drive reporting through data and analytics to support actionable insights and planning.
- Full-time role based in Far North QLD.
- Salary - 120K Base plus Superannuation, annually.
- Generous discounts on company products.
- Paid Parental Leave.
- Frequent travel required.
4WD Supacentre is one of Australia's leading and fastest-growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.
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