Invoice & Office Admin

4 weeks ago


Mulgrave, Australia My People Solutions Full time

My People Solutions is seeking a highly organised, efficient, detail-oriented people person to join a professional and well-established small office, answering customer queries, validating claims, processing invoices, reconciling payments, maintaining database information & records, supporting with a variety of administration & customer service-related tasks.


The successful candidate will need to have strong office & invoice administration experience, exceptional customer services skills (both verbal and written), great problem-solving skills, time management & organisational skills, as well as being able to remain calm in a fast-paced environment.



Requirements
  • Manage incoming & outbound customer service enquires, logging origin, and answering general customer questions, request further information and escalate issues as required.
  • Validate claims, process invoices, monitor & reconcile payments and receipts.
  • Review, update and maintain CRM with information, ensuring timely communication and compliance and accurate and informative data entry and reporting.
  • Utilise data to identify issues and trends to indicate changing customer requirements.
  • Support with a variety of customer and administration tasks.

Qualifications & Experience

  • Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping, administration & organisation skills.
  • Strong bookkeeping skills are essential, especially in the area of invoicing (payments & receivables).
  • Experience of working in a variety of bookkeeping, office & administration environments where good practice governance & compliance, organisation & attention to detail are critical.
  • Experienced in using Microsoft Office, CRMs & MYOB.
  • Enjoys problem solving and remains calm in a rapidly evolving changing environment.
  • Have an abundance of common sense & patience


Benefits

Great salary available for the right candidate, full-time office-based role Monday to Friday 9am to 5pm, inclusive & supportive team working in a modern office in Mulgrave VIC.


Seeking a role with lots of variety where an abundance of life experience and your invoice administration, organisational & administration experience will be valued? Apply Now





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