Senior Business Analyst

2 days ago

Richmond, Australia Australia Post Full time

Help us deliver like never before  

We are looking for a Senior Technical Business Analyst to join our talented and innovative technology team. Australia Post is an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year-old icon. This is an opportunity to lead capability that is critical to the success of the design, build and maintenance of solutions that Australians love and trust.

What you’ll achieve with us

As our Senior Technical Business Analyst, you will work alongside the business to define and document business requirements; liaise with other BA/BSAs, designers, developers and testers to ensure the business requirements are understood, and contribute to business implementation tasks including training, business process mapping and business readiness, assisting in the development of project collateral, including but not limited to Business Requirements Specification, Stakeholder analysis activities, functional analysis activities, estimations, business case development, software package selection, proof of concepts and RFP processes. 

 To be successful, you’ll have:  

  • At least 5 years of experience as a Senior/Lead Technical BA and 10+ years as a Business Analyst
  • Knowledge of API integration, SAP, Analytics
  • Experience working with both UX designers, front end (UI) and backend teams
  • Experience working with Solution Architect to provide options on how the solution can be implemented
  • Experience with Agile methodologies in complex team settings (preferably SAFe Certified)
  • Experience in leading deeply technical and business BA resources in agile and non-agile environments. 
  • IIBA BA Certification is preferred.
  • Experience working with extended teams and ‘home and away’ models. 

About You

You will also have natural curiosity demonstrated by knowledge of technology trends and a desire to maintain currency of knowledge and to continually learn, particularly out of the-box. Needless to say, you will also have strong communication and interpersonal skills, with the ability to effectively influence stakeholders, and drive change.

In addition, you’ll

  • Leading requirement definition and estimation 
  • Leading story creation and estimation in JIRA with developers in the team
  • Story kickoffs and walkthroughs with developers in the team
  • Story quality assurance checks in JIRA and feedback to team members with improvement advice
  • Feature, Epic and Story elaboration assistance
  • Contribute to project briefs – identifying benefits associated with particular pieces of work, operational dependencies, and establish appropriate proposals to clearly articulate the requirements.
  • Provide high-level evaluation of requirements for business programs and projects, which includes business process re-engineering, cost-benefit analysis, recommended solutions and business requirements development. Verifies and validates at senior levels of the business.
  • Engage the business user community to ensure that it has been consulted in the preparation of project briefs, business requirements and process re-engineering.
  • Participate in User Acceptance Testing.
  • Develop documentation that correctly reflects current functionality, operating procedures and processes.
  • Facilitate and participate in discussions between the business area and the service provider to achieve practical, timely and high value solutions.
  • Identify business-related risks, issues and dependencies in the development of the solution.
  • Maintain awareness of current Information Security standards and ensures all activities comply with the standards.
  • Demonstrate enough consideration of customer needs and customer experience targets, as driven by business requirements.
  • Contribute to BA Craft to uplift the Business Analysis Capability
  • Supervision of 1- 5 other business analysts.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 
   

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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