Network Operations Analyst

1 week ago

Sydney, Australia Balance Recruitment Full time
12 months + contract Great global co Regular shifts

Network Operations, NOC Analyst - Infrastructure monitoring and support to global customers  -  Night Shift

  • 12 months + contract - night shift
  • network operations (NOC)
  • On-site Parking, close to Public Transport 

Our client is a global financial institution and a highly recognised and respected brand.

This role is part of their global Network Operations Control Centre in Sydney. 

They are now looking for a  Network Operations  Analyst (NOC) to be part of their Network Operations team and be part of a true Global Infrastructure Monitoring and Support Operations function.

Substantial training will be provided to the selected individual and the role is to start asap

The Operations Control Centre is 24/7/365, hence the NOC Analyst  will be assigned to  night shifts (6pm to 6am), including weekends. Parking will be available. The 12 hour  shift consist of 3 nights one week and 4 nights the following.

You will be expected  to have a few years of commercial experience in a similar role, being a NOC Operator or Network Analyst  supporting external customers, in a 24/7/365 environment.

Needless to say, apart from the technical skills required and listed below, you will be a natural communicator, with an outstanding phone manner and strong customer focus.

Summary of the Role

  • Provide 24x7x365 technical operations support for global infrastructure; 
  • 3+ years commercial  experience  monitoring mission critical  infrastructure and  Incident and Change Management processes.
  • Regularly perform data analysis to determine performance and identify areas of improvement.

 Responsibilities will include: 

  • Incident, Change, and Problem Management 
  • Vendor management  to ensure forward-progress managed Incidents and escalation
  • Monitor the performance of traffic, systems, and central site processing, addressing anomalies detected or escalate
  • Perform quarterly Releases and patch rollout and routing of central site and customer traffic

Requirements (please ensure you address the below in your ad response):

  • Relevant IT Degree and or equivalent work experience in a similar environment
  • Intermediate knowledge of routing, switching, tunneling and MPLS
  • Strong experience in performing post event/incident analysis
  • Strong experience with Networks, MPLS, OSPF, OSI, file transfer , Single or Dual messages,  etc
  • Minimum of CCNP  certification 
  • Strong problem and troubleshooting skills.
  • Just as important : Passion for learning and thriving in a fast paced environment and effective organisational skills. You will be expected to be a Team Player, resilient and able to work autonomously.

Sounds like you?

Please email your CV to Silvia at Balance Recruitment

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