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Senior Administration Officer

3 months ago

Penrith, Australia Penrith City Council Full time

About the role

We currently have an exciting opportunity for a permanent full-time Senior Administration Officer to join our busy team. In this role you will make a valuable contribution to the operations of the department through the provision of quality customer service and technical administration tasks related to land title dealings, subdivision certificates, heritage advisory services, and prelodgement development advisory meetings.

You will also provide support to the Business Operations Coordinator on continuous improvement projects, systems administration and programmed upgrades, and act as a subject matter expert on organisation-wide business improvement programs.

In this role you will be responsible for handling a wide range of customer enquiries, preparation of correspondence, database and electronic file maintenance, maintaining strong internal and external stakeholder relationships, and assisting on change management programs.

The successful candidate must have appropriate qualifications in business administration (or a relevant field) and demonstrated practical experience. Government experience is also preferred, coupled with enthusiasm for business improvement and innovation, attention to detail and excellent time management skills. Mentoring and leadership skills will also be considered favourably.

Essential criteria

Tertiary qualification in Business Administration or equivalent, preferably relevant to planning and development. A working knowledge of planning and development processes. Demonstrated high-level communication, interpersonal and customer service skills. Demonstrated time management and problem-solving skills. Demonstrated conflict resolution, negotiation, and stakeholder engagement. Demonstrated experience in systems and process improvement.

Desirable criteria

Sound administrative experience in local government.

Commencing salary:  $76,329.00 per annum plus 11.5% Superannuation.

You may be required to undertake background checks, as relevant to the position for which you have applied.

Visit careers.penrith.city to view the position description and to find out more information about employment with Penrith City Council.