NRMA Roadside Service Provider

1 month ago

Macquarie Park, Australia My NRMA Full time
Job Description

  • Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
  • Do you want to be part of an inclusive team that values gender equality and diversity?  
  • Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  

This is the role for you   

What You'll Do

As an NRMA Roadside Patrol you'll play a critical role in supporting our members.    

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.  

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.  

Your roster       

We are recruiting full-time employees to work a base of 38 hours per week between 06:00 – 24:00 , on a scheduled roster between Monday to Sunday offering attractive penalty rates . Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.  

 


Qualifications

What You'll Bring      

  • Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
  • Valid Australian Driver’s License (minimum full license C class)  
  • Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
  • Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
  • Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
  • Strong communication and customer focus with proven ability to work with a range of diverse communities  
  • Team player attitude driven to maintain a positive and strong work ethic to support others   
  • Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
  • Motivated self-starter – driven to self-develop & keep updated with new technical skills and industry trends

 



Additional Information

What’s in it for you? 

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:  

  • 5 weeks annual leave      
  • Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)    
  • Generous discounts on NRMA Insurance  
  • Branded and equipped work vehicle   
  • Indepth induction program and ongoing technical training and development provided  
  • Access to exclusive MyNRMA member marketplace benefits -  including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more    
  • 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you

Follow the apply link to submit your CV and to answer some initial screening questions. Shortlisted applicants will be invited to complete a phone interview (please monitor your email inbox including junk mail) .   

Already applied? If you have applied for this position within the last 6 months, you don’t need to reapply – your application will be assessed, and we will be in touch if your application is shortlisted further.  

Please note: an offer for this role will be subject to successful pre-employment checks including reference checks, pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMA’s d riving history requirements for this position.  

  • NRMA Roadside Service Provider

    4 weeks ago

    Marsden Park, Australia The NRMA Full time

    Job Description Are you a qualified mechanic or auto electrician who is passionate about working with purpose? Do you want to be part of an inclusive team that values gender equality and diversity? Would you like to be part of an iconic Australian brand dedicated to delivering great customer service? This is the role for you! What You'll Do ...

  • Online Content Producer

    2 weeks ago

    Sydney Olympic Park, Australia NRMA Motoring & Services Full time

    **About Us** We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that...

  • Store & Fleet Administrator

    1 month ago

    Wetherill Park, Australia My NRMA Full time

    **Company Description** Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rentals and boats on our waterways, to leading the EV charging roll-out to...

  • Digital Communications Producer

    1 week ago

    Sydney Olympic Park, Australia My NRMA Full time

    **Company Description** Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing...

  • Service Desk Analyst

    4 weeks ago

    Sydney Olympic Park, Australia NRMA Motoring & Services Full time

    **About Us** We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. We have exciting and ambitious plans for the future and thanks to our passionate teams at NRMA Parks and Resorts, NRMA Motoring and Membership, NRMA Expeditions, Car Rentals, My Fast Ferry and Fantasea, we're...

  • Service Desk Analyst

    3 weeks ago

    Sydney Olympic Park, Australia NRMA Motoring & Services Full time

    **About Us** We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. We have exciting and ambitious plans for the future and thanks to our passionate teams at NRMA Parks and Resorts, NRMA Motoring and Membership, NRMA Expeditions, Car Rentals, My Fast Ferry and Fantasea, we're...

  • Digital Communications Producer

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia My NRMA Full time

    Company DescriptionPurpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the...

  • Service Desk Analyst

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia NRMA Motoring & Services Full time

    About UsWe're one of Australia's most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. We have exciting and ambitious plans for the future and thanks to our passionate teams at NRMA Parks and Resorts, NRMA Motoring and Membership, NRMA Expeditions, Car Rentals, My Fast Ferry and Fantasea, we're on our way...

  • Resource Administrator

    4 weeks ago

    Sydney Olympic Park, Australia NRMA Motoring & Services Full time

    **Permanent, Full time opportunity - make a real difference for Australian's on the road**: - **Flexible work from home arrangements working for an iconic brand**: - **Great employee benefits - incl 50% discount on all NRMA insurances, free roadside assistance and more** *** **About Us** The NRMA is an organisation looking to the future, and right now,...

  • Employee Relations Partner

    3 weeks ago

    Sydney Olympic Park, Australia My NRMA Full time

    **Company Description** Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rentals and boats on our waterways, to leading the EV charging roll-out to...

  • Learning & Development Trainer

    3 weeks ago

    Sydney Olympic Park, Australia My NRMA Full time

    **Company Description** Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rentals and boats on our waterways, to leading the EV charging roll-out to...

  • Tow Truck Operator

    1 week ago

    Wetherill Park, Australia My NRMA Full time

    **Company Description** At the NRMA, we’re about people - those we help on the road and in the community, and those who make up our trusted team. We’re constantly evolving and looking for new ways to help our members while contributing to a sustainable future for all. To do this, we need to recruit the right people - because our people are at the heart...

  • Frontline Operations Manager

    1 month ago

    Wetherill Park, Australia My NRMA Full time

    Company Description The NRMA is an organisation looking to the future, and right now, we are on the lookout for people who can help us reach our goal: to continue to shape the way Australians move, for the next 100 years and beyond. At the NRMA Group, we are People Moving People and diversity and inclusion are part of our DNA. Together, we continue to...

  • Online Content Producer

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia NRMA Motoring & Services Full time

    About UsWe're one of Australia's most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that contributes to a...

  • Digital Communications Producer

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia The NRMA Full time

    Job Description We have a new and exciting opportunity for a passionate and experienced communications / video / marketing extraordinaire to join us as our new Digital Communications Producer . Working with our Internal Communications & People Experience team, you will bring to life the stories of our people, share our work in the community and showcase...

  • Digital Communications Producer

    4 weeks ago

    Sydney Olympic Park, Australia The NRMA Full time

    Job Description We have a new and exciting opportunity for a passionate and experienced communications / video / marketing extraordinaire to join us as our new Digital Communications Producer . Working with our Internal Communications & People Experience team, you will bring to life the stories of our people, share our work in the community and showcase...

  • Risk and Compliance Business Partner

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Credit Officer

    4 weeks ago

    Sydney Olympic Park, Australia The NRMA Full time

    Job Description SIXT Australia is on the lookout for 2x   Full Time Credit Officers to join the Finance team in Sydney . These are both  6 month contract  positions, reporting to the Accounts Receivable Manager. We offer a hybrid work arrangement working from our Sydney CBD & Sydney Olympic Park offices and from home as agreed and required.  As...

  • Procurement Administrator

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia NRMA Motoring & Services Full time

    About SIXT Australia:SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners...

  • Digital Communications Producer

    3 weeks ago

    Sydney Olympic Park, New South Wales, Australia MPC Moving Picture Company Full time

    Company Description Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing...