Resource Co-ordinator

1 week ago

Osborne Park, Australia Silver Chain Group Limited Full time

Short Description

  • Attractive salary packaging options - up to $18,550 tax free
  • Leave loading payments and more
  • Kingsley location

The opportunity

We have a great opportunity for a Full time Resource Coordinator to join our Clinical team in Kingsley. This role is a permanent Full-time position, Monday - Friday. To meet our client’s needs you will need to availability to start between 6.30am - 8.30am. You will work alternating weeks from the office in Kingsley and from home. Rostering experience is essential to this role

Key Responsibilities

In this role, you will be responsible for efficient rostering of our direct care providers to ensure continuous high-quality service reaches all our valued clients. Reporting directly to the Resource Coordinator Team Leader, you will maintain open lines of communication with your immediate team and stakeholders to stay up-to-date on resource allocation and how it impacts service delivery.

Key tasks include but not limited to:

  • Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
  • Analyse provider availability and rounds allocated to ensure most efficient use of resources.
  • Monitor, manage and action notifications received from providers.
  • Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
  • Process planned and unplanned leave including holiday period leave. 
  • Verify and follow-up discrepancies in direct care providers' timesheets as well as authorisation
  • Provide administration support to the Line Manager and team as delegated.
  • Support and implement continuous improvement of business processes.
  • Reporting

About you

The ideal candidate for this position has excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You will also meet the following criteria:

  • Previous experience in a rostering/scheduling position is desirable
  • Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
  • Excellent communication (written, verbal & listening) and interpersonal skills
  • Ability to autonomously manage time and organise workload
  • An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues

Benefits

  • Professional Development supported  & Study Leave supported
  • Internal referral rewards - refer a friend or family member receive a $250 e-voucher
  • Opportunity to purchase extra leave , for perm staff
  • Comprehensive orientation programme
  • Leave loading payments, for perm staff
  • Devices and consumables provided to assist you in delivering care (including laptop and smart phone) 
  • Subsidised gym membership - $15 per week to access hundreds of different fitness venues
  • Health insurance programmes - 12% discount with HBF
  • Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change
  • Mental health support - up to 3 free sessions with a degree-qualified psychologist per year

How to apply

To submit your application, click ‘Apply’. 

Please attach evidence of any educational qualifications / certificates listed as mandatory. This can be done by uploading to the 'Additional Documents' section of the application.

Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19, or evidence of a medical exemption in order to commence employment with Silver Chain.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date. Please note that unsolicited applications from agencies will not be accepted.

About Silverchain Group

With a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year.  Where careers and community connect: our greatest strength is our people.  As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development.  Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.

Silverchain are proud members of the Diversity Council of Australia.  We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated.  We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, culturally diverse and linguistic backgrounds.

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