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Client Support Specialist

3 months ago

Melbourne, Australia Compass Group Full time

Client Support Specialist

Join a national team. Provide “day-to-day” operational supply chain support to our Foodbuy clients. Hybrid role based in Melbourne.

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

THE POSITION

Provide high quality customer service support to our Foodbuy clients and their operational teams. Be the first point of contact for our clients for supply chain service and performance concerns. Develop positive and engaging relationships with our client operations teams in support of the Foodbuy brand, our service reputation and in being a positive and active influence with our clients. Provide training support for Foodbuy-related systems. Ensure that the business is kept up to date with the latest products, innovations and technology. Complete various duties including system management, reporting and other elements as required.

THE PERSON

Foodservice experience with a minimum of 2 years background in operations, management or at supervisory level. Demonstrable customer engagement, communication and relationship management skills Intermediate computer skills including Excel, Word and PowerPoint. Good communication skills – both written and verbal. Good interpersonal skills – ability to establish and maintain key relations.

THE BENEFITS

Paid parental leave. Multiple salary packaging options to make your dollar go further. Easy access to 100+ retail discounts. Opportunity to learn new skills and move to different internal roles.

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or