Spare Parts Specialist
1 month ago
Who You Are
We are looking for a dedicated Spare Parts Specialist to join our Supply Chain Customer Service team at E80 Group Pty in Melbourne.
In this role, you will manage the supply of small spare parts and associated shipping documentation for our installed systems, ensuring that our customers receive the items they need efficiently and accurately.
Responsibilities
- Assist customers in identifying the correct spare parts.
- Oversee the entire process from the customer’s request to the delivery of components, including creating offers, entering sales orders into our system, managing order confirmations, and coordinating delivery times.
- Prepare shipments, including picking the parts, generating shipping documents, and coordinating with couriers.
- Manage consignment stock when applicable.
- Handle warranties for spare parts.
- Process returned materials following customer interventions or repairs.
Requirements
- Diploma or Degree in a relevant field (e.g., Supply Chain Management, Business Administration, Logistics and Warehousing, Technical Sales, or Customer Service).
- 1+ years of experience in spare parts management.
- Strong customer service orientation with excellent communication skills.
- Good knowledge of Microsoft Office Suite.
- Fluent in English (written and spoken); knowledge of Italian is a plus.
- Familiarity with SAP ERP, SAGE ERP, or Salesforce CRM is an advantage.
- Valid driver’s license and car owner.
- Permanent rights to work in Australia, with no restrictions.
What's In It for You
- Permanent full-time contract.
- Hybrid remote work.
- Salary based on experience.
Not just a job, but Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.
E80 World Academy: Prepare to be wowed by our innovative training and learning paths. We deliver cutting-edge insights so you can hone your expertise to be successful in your job.
#BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts—an integral part of our success and core to the #BE80 Culture.
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