Spare Parts Coordinator

3 weeks ago


Melbourne, Victoria, Australia Fork Force Australia Full time

About the Role

The Spare Parts Coordinator will be responsible for generating parts sales to internal and external customers while maintaining good customer relationships. This role involves responding to customer enquiries and interpreting customer requirements to achieve a positive and successful outcome.

Key Responsibilities

  • Attending to internal & external enquiries, either through counter sales, email or via phone.
  • Exceptional Customer Service
  • Inventory Control, including scheduling and executing regular stocktake on both the main warehouse and the Field Service Technicians' vans.
  • Packing and shipping of orders
  • General warehousing duties
  • Replenishment of Field Service Technician's van stock
  • Provide quotes to the Service Department to assist with customer repair quotes
  • Building an effective and positive relationship with all customers.

Requirements

  • 3+ years of Previous Spare Parts Interpreting experience is highly regarded
  • Forklift Industry experience an advantage
  • Excellent Communication
  • Good mechanical skills
  • Forklift License preferred, not essential
  • Microsoft Office
  • Baseplan software experience preferred
  • Self-motivation and ability to work autonomously
  • Ability to work to strict deadlines
  • You will have excellent oral and written communication skills and a proficiency in time management
  • Willingness to learn and adapt in a fast-paced environment

About Us

Fork Force Australia is a rapidly growing business with the most innovative sales model in the industry. We offer outstanding job security and opportunities for career development.



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