Operations Associate Manager

1 month ago


Fortitude Valley, Australia Pottery Barn Full time

We are looking for a dynamic Shared Backroom Operations Associate Manager to join our team in Fortitude Valley Brisbane. This role involves overseeing stockroom operations, ensuring merchandise availability, and upholding WHS standards. The ideal candidate will excel in driving productivity and achieving company goals through effective inventory management.

Responsibilities:

Provide exemplary customer service to both internal and external customers Drive daily associate processing productivity in line with company standards Ensure daily compliance with workplace health and safety (WHS) regulations Adhere to all Company Policies and Procedures Maintain open and closing standards of Back of House areas (BOH) Plan and coordinate store deliveries, ensuring efficient use of space and resources Direct merchandise flow from the stockroom to the sales floor Organise stockroom departments and maintain inventory records Process inventory paperwork, including transfers, receiving logs, and returns Execute timely processing of donations and merchandise Maintain cleanliness and organisation of the stockroom Collaborate with Store Managers and Assistant Store Managers to align operational tasks with business needs Provide coaching, recognition, and performance feedback to the back of house team Deliver WHS training initiatives and ensure compliance Assist with recruitment and selection of back of house team members

Requirements:

2-3 years of management experience, preferably in specialty retail Strong leadership and organisational skills Effective communication and problem-solving abilities Ability to motivate and influence others Physically fit and able to meet the demands of the role, including lifting and mobilising items up to 45kg

You will love working here because:

We’re a successful, global, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands. We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves. We’re passionate about where we’ve come from, but we’re pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that is open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily, and we have fun

If you are passionate about leading dynamic teams and delivering world-class service, apply today

Only candidates with the necessary work rights in Australia will be considered.



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