Operations Manager
2 days ago
We are seeking a highly skilled Store Operations Leader to join our team in Brisbane, Australia.
Job OverviewThis role involves overseeing stockroom operations, ensuring merchandise availability, and upholding WHS standards. The ideal candidate will excel in driving productivity and achieving company goals through effective inventory management.
About the RoleResponsibilities:
- Provide exemplary customer service to both internal and external customers
- Drive daily associate processing productivity in line with company standards
- Ensure daily compliance with workplace health and safety (WHS) regulations
- Adhere to all Company Policies and Procedures
- Maintain open and closing standards of Back of House areas (BOH)
- Plan and coordinate store deliveries, ensuring efficient use of space and resources
- Direct merchandise flow from the stockroom to the sales floor
- Organise stockroom departments and maintain inventory records
- Process inventory paperwork, including transfers, receiving logs, and returns
- Execute timely processing of donations and merchandise
- Maintain cleanliness and organisation of the stockroom
- Collaborate with Store Managers and Assistant Store Managers to align operational tasks with business needs
- Provide coaching, recognition, and performance feedback to the back of house team
- Deliver WHS training initiatives and ensure compliance
- Assist with recruitment and selection of back of house team members
Skills and Qualifications:
- 2-3 years of management experience, preferably in specialty retail
- Strong leadership and organisational skills
- Effective communication and problem-solving abilities
- Ability to motivate and influence others
- Physically fit and able to meet the demands of the role, including lifting and mobilising items up to 45kg
Benefits:
- $60,000 - $80,000 per year, depending on experience
- Competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounts on Williams Sonoma Inc. brands
We're a successful, global, fast-growing, data-driven company with an entrepreneurial vibe. We believe in autonomy and reward you for taking initiative. If you are passionate about leading dynamic teams and delivering world-class service, apply today.
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