Guest Experience Agent

4 weeks ago


Brisbane, Australia Grupo Mantra Full time

Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.

Inspired by and dedicated to Australian contemporary artist, Accors Art Series Hotels offer a hotel experience a little extraordinary. 
Art Series - The Johnson showcases an orchestration of colour by Australian artist Michael Johnson, nestled amongst the thriving cultural scene of Brisbanes Spring Hill. This heritage listed landmark from the 60s is a modern gallery of hospitality and discovery, with incredible city views, an outdoor pool, state of the art function galleries and Johnsons most famed works woven throughout the building. Become one with your inner Artist and utilise your creativity and imagination to make your work days a little more colourful


We are currently looking for a motivated & passionate  Guest Experience Agent  to join our Front Office Team.

As our next Guest Experience Agent, you will:
Deliver service excellence, from check in to check out and everywhere in between
Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotels facilities to taking reservations and maintaining guest accounts
Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities

What we are looking for:
Strong communication skills that will shine through into every shift 
A passionate person with a love for the finer things in life
Previous experience in a similar role is advantageous
Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
A genuine customer service focus and a strong dedication to always making our guests smile during their stay



  • Brisbane, Australia The Johnson Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Inspired by and dedicated to Australian contemporary artist, Accor’s Art Series Hotels offer a hotel experience a little extraordinary. **Art Series - The Johnson** showcases an orchestration of colour by Australian artist...

  • Guest Service Agent

    4 weeks ago


    Brisbane, Australia Grupo Mantra Full time

    Mantra Portsea is located in the heart of the tropical resort town of Port Douglas (1 hours north of Cairns). On your days off, explore Four Mile Beach, Mossman Gorge, the Atherton Tablelands, Daintree Rainforest or the wonder of the Great Barrier Reef. Live and work surrounded by one of Australias last great unspoiled environments. Do you go the extra...


  • South Brisbane, Australia Riverside Hotel Full time

    **Amazing Guest Service Agents Needed!** Are you ready to be part of our incredible team as our next Guests Service Agent / Front Desk Receptionist? We are on the lookout for AMAZING individuals who know how to provide superior customer service. If you are a vibrant, bubbly person with an eye for detail and a knack for teamwork (who likes to have a laugh...


  • Brisbane City, Australia AccorHotel Full time

    Job DescriptionProvide excellent customer service and guest engagement as well as friendly and efficient food and beverage service to our most loyal and VIP guests. We are currently seeking a Guest Experience Agent to join our Club Millesime team who is willing to maximise the guest experience and portray the Sofitel brand standards.What you will be...

  • Guest Service Agent

    4 weeks ago


    Brisbane, Australia Hotel Grand Chancellor Full time

    Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. Hotel Grand Chancellor Brisbane is...

  • Guest Service Agent

    7 days ago


    Brisbane, Australia AccorHotel Full time

    **Company Description** Ibis Budget Brisbane Airport is looking for a Guest Service Agent to join this ever thriving and exciting environment Ibis Budget Brisbane Airport is 3.5* Hotel with 93 Rooms next to the Brisbane Airport precinct in Hendra. At Ibis Budget Brisbane Airport our reception is our un-official director of first impressions! You lead with...

  • Guest Service Agent

    4 weeks ago


    Brisbane, Australia PULLMAN Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Guest Service Agent

    7 days ago


    Brisbane, Australia Crystalbrook Collection Full time

    Work in a 5* hotel in Brisbane's best location at Howard Smith wharves. - Opportunities for fast progression supported by Crystalbrook Campus - Work effectively within a friendly, motivated team **Our vacancy is your opportunity** Reporting to the Front Office Manager, this role supports our day-to-day Front Office operations. From check-in to check-out,...


  • Brisbane, Australia IBIS STYLES Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Welcome Desk Agent

    1 day ago


    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24086092 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **NATURAL TALENT** Explore an exciting new career path at W Hotels where your natural talent is...

  • Reservations Agent

    4 weeks ago


    Brisbane, Australia AccorHotel Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24084345 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W...

  • Welcome Desk Agent

    16 hours ago


    Brisbane, Australia Marriott Full time

    Job Number 24086092Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementNATURAL TALENTExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is...

  • Guest Service Agent

    3 weeks ago


    Brisbane Airport, Australia Accor Full time

    Company DescriptionIbis Budget Brisbane Airport is looking for a Guest Service Agent to join this ever thriving and exciting environment Ibis Budget Brisbane Airport is 3.5* Hotel with 93 Rooms next to the Brisbane Airport precinct in Hendra. At Ibis Budget Brisbane Airport our reception is our un-official director of first impressions! You lead with making...

  • Welcome Desk Agent

    3 hours ago


    Brisbane, Queensland, Australia Marriott Full time

    Job NumberJob Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementNATURAL TALENTDiscover an exciting opportunity at W Hotels where your unique talents are highly valued. At W Hotels, we foster a work environment that ignites...

  • Reservations Agent

    4 weeks ago


    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 23091030 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely...


  • Brisbane, Australia Marriott Full time

    Job Number 24084345Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to...


  • Brisbane, Queensland, Australia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Brisbane, 81 North Quay, Brisbane, Queensland, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 23027553 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **W DOESN'T RECRUIT EMPLOYEES,** **WE CAST TALENT** Boldly coloring outside the lines of luxury, W turns...


  • Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event space to be developed...