Welcome Desk Agent

1 month ago


Brisbane, Queensland, Australia Marriott Full time

Job Number

Job Category Rooms & Guest Services Operations

Location W Brisbane, 81 North Quay, Brisbane, Queensland, Australia

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

NATURAL TALENT

Discover an exciting opportunity at W Hotels where your unique talents are highly valued. At W Hotels, we foster a work environment that ignites creativity and inquisitiveness, while bringing the W experience to life for all our guests.

UNLEASH YOUR UNIQUENESS

W Brisbane, situated at 81 North Quay in Brisbane City, is seeking a Welcome Desk Agent. Our roles go beyond traditional check-ins and check-outs; we aim to create memorable and distinctive experiences. As a Welcome Desk Agent (Guest Service Agent) at W Brisbane, you will proactively provide a diverse range of services to enhance guests' stays, delivering the 'W' experience, continuously surprising and delighting them at every opportunity. This position requires a focus on Loyalty and Guest Service, with prior experience in the following:

  • Background in a similar hotel role
  • Familiarity with the Opera property management system
  • Ability to offer innovative solutions with a positive attitude
  • Thrive in a dynamic, fast-paced setting
  • Strong grooming and presentation skills
  • Availability for a 7-day rotating roster, with a minimum of three days per week
  • Flexible to work AM, PM, and Overnight Shifts

PERKS

  • Outstanding hotel training programs developed internally by W Brisbane and through globally recognized training initiatives with Marriott International
  • Certified as a 'Great Place to Work'
  • Discounts on hotel accommodations across Marriott International properties for you, your family, and friends
  • Special discounts on dining at all our hotels
  • Employee recognition programs to keep you engaged and motivated
  • Wellbeing and mindfulness initiatives to support your health
  • Employee Assistance Program available

MARQUIS INTERNATIONAL RECOGNITION

Marriott International is consistently praised as a top employer globally by publications like FORTUNE, DiversityInc, and Great Places to Work Institute.

MARQUIS INTERNATIONAL CAREERS ON SOCIAL MEDIA

Engage, chat, and follow us on various social media platforms.

EXPLORE FURTHER

Visit our website for insights into our work environment and career prospects.

PROMOTING DIVERSITY AND INCLUSION

Marriott International upholds equal opportunities without discrimination based on disability, veteran status, or any other protected status under the law.

W Hotels' mission is to Ignite Curiosity and Expand Worlds. We are more than just a place to stay; we are a gateway to life's adventures, constantly inspired by new faces and experiences. Our culture embodies the 'Whatever/Whenever' philosophy, bringing our guests' passions to reality. If you are imaginative, forward-thinking, and eager to push boundaries, welcome to W Hotels. By joining W Hotels, you become part of the Marriott International brand family, where you can excel, discover your purpose, be part of a global team, and evolve into the best version of yourself.


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