Whatever/whenever Agent

2 months ago

Brisbane, Australia Marriott International, Inc Full time

**Job Number** 23027553

**Job Category** Rooms & Guest Services Operations

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**W DOESN'T RECRUIT EMPLOYEES,**

**WE CAST TALENT**

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefines revelry for the modern jet set.

**W SITS ALONGSIDE LUXURY, NOT**

**CONFINED BY IT**

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

**WE’RE IN THE KNOW,**
**SO YOU’RE IN THE KNOW**

Whatever/Whenever® service caters to every need in a personalized and personable way - friendly, unscripted, real and connected. This is amplified by W Insiders: tapped-in Talent who provide guests insider access to everything locals are buzzing about. W Talent relate to guests’ edgy attitude and thrive in a setting where they can be true to themselves.

**THE GIG**

As a **Whatever/Whenever Agent** you will provide our guests with the W experience and surprise them with whatever they want/whevever they want.

You will:

- Handle a high volume of calls dealing with guest requests and In Room Dining Orders effectively and efficiently
- Provide information on all facilities provided within the hotel
- Make recommendations, upsell hotel features and related services
- Ability to multi task at all times
- Outstanding attention to detail

**About You**
- Experience in a similar role within a hotel environment
- Experience with OPERA property management system
- Armed with smart solutions and a can-do attitude
- Energised in a fast paced environment
- Excellent grooming and presentation skills
- Ability to work a 7 day rotating roster with a minimum availability of three days a week

**And the benefits**
- Discounted accommodation and food and beverage at Marriott International worldwide
- Rewards and recognition program
- Training and development opportunities
- Discounted parking
- Uniform provided

**Company**
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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